Vocational Employment Specialist | Job Coaching & Career Support

Job Description:

Job Title: Vocational Support Specialist

Location: Wentzville, Missouri / St. Peters, Missouri

Department / Program: Firefly Employment Services

Employment Type: Full-Time

Job Summary:

At Firefly, our mission is to help people build the life they choose through advocacy, personalized care, education, and unwavering belief. As a Vocational Support Specialist, you will help individuals recognize their strengths, develop workplace skills, explore career opportunities, and succeed in meaningful employment. This is an opportunity to build trusted relationships, connect people with inclusive employers, encourage greater independence, and see the real impact of your work.

At Firefly, we do not create magic. We build belief. Belief that leads to independence, joy, and lives people are proud to call their own. Through career planning, job coaching, skill development, and employer partnerships, you will help transform possibility into progress. We are looking for an encouraging, resourceful, and adaptable Belief Builder who is ready to support each person's unique path toward employment and independence.

This position offers…

• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement - Company paid for work functions requiring travel
• Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Coach individuals as they develop career goals, workplace skills, confidence, and greater independence
• Guide clients through career exploration, job seeking, onboarding, workplace adjustment, and long-term employment success
• Build relationships with local employers to create inclusive employment, training, and work-based learning opportunities
• Develop individualized service plans based on each person's strengths, abilities, preferences, and goals
• Provide on-site and off-site job coaching, skill development, and personalized workplace support
• Teach interviewing, workplace communication, problem-solving, professional behavior, job retention, and independent living skills
• Partner with employers to identify reasonable accommodations, promote disability inclusion, and support positive workplace relationships
• Coordinate transportation, benefits support, work-based learning experiences, and other services connected to client goals
• Advocate for clients while collaborating with employers, referral sources, families, and community partners
• Respond to workplace concerns or crises with professionalism, sound judgment, and individualized support
• Monitor client progress, service authorizations, utilization, and employment outcomes
• Maintain accurate documentation and communication in accordance with confidentiality, contractual, CARF, and organizational standards

Education, Experience, and/or Credential Qualifications:

• Possess a high school diploma or equivalent
• Offer an associate or bachelor's degree in rehabilitation, human services, social services, education, psychology, business, or a related field preferred
• Bring experience in vocational rehabilitation, supported employment, job coaching, case management, disability services, social services, or a related field preferred

Additional Qualifications:

• Build positive and respectful relationships with clients, employers, referral sources, community partners, and team members
• Understand disabilities, workplace inclusion, assistive technology, and reasonable accommodations, or demonstrate a willingness to learn
• Communicate clearly through coaching, instruction, employer engagement, and written documentation
• Organize multiple client needs, appointments, employment activities, and reporting requirements
• Work independently in community and employment settings while collaborating with the Firefly team
• Adapt to client and employer needs, including occasional evening, weekend, or overnight hours when required
• Travel throughout Wentzville, St. Peters, and surrounding communities to support clients and engage employers

Build Belief. Unlock Possibility.

Belief is not wishful thinking. It is what unlocks possibility, and once it starts to grow, it flies. At Firefly, our Belief Builders show up with trust, support, and collaboration to help people light up with possibility. If you are ready to help individuals build independence, discover meaningful work, and create lives they are proud to call their own, apply today.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.