Alliance/Partner Management, Behavioral Health, Career Development, Case Management, Communication Skills, Community Programs, Community and Social Services, Contract Management, Customer Relationship Management (CRM) Systems, Database Technology, Documentation, Driver's License, Follow Through, Health Insurance, Healthcare, Job Placement Services, Lead Generation, Market Research, Market Trend Analysis, Microsoft Excel, Microsoft Office, Microsoft Word, Nonprofit, Performance Analysis, Performance Metrics, Reimbursement, Sales Management, Service Delivery, Time Management, Willing to Travel
LOCATION
Albany, NY
POSTED
22 days ago
Position Overview
NADAP is seeking a Vocational Account Manager (contract or direct hire) to support a new regional OASAS-funded workforce initiative serving individuals participating in substance use treatment and recovery programs across Upstate New York.
This position will focus on employer engagement, job lead development, workforce partnerships, and regional labor market coordination to expand employment opportunities for individuals in recovery. The Vocational Account Manager will work closely with Vocational Rehabilitation Counselors (VRCs), treatment providers, workforce partners, and employers to develop hiring pipelines and identify employment opportunities across multiple Upstate regions.
This is not a traditional case management or counseling position. The primary focus is employer relationship management, workforce partnership development, and regional job development activities that support treatment and recovery providers and the individuals they serve.
Key Responsibilities
Develop and maintain relationships with employers across assigned Upstate New York regions
Conduct outreach to employers, workforce organizations, chambers of commerce, recovery providers, and community partners to identify employment opportunities and strengthen workforce partnerships
Generate, track, and distribute timely job leads and sector-specific employment opportunities to Vocational Rehabilitation Counselors (VRCs) and provider partners
Build employer partnerships that support competitive, integrated employment opportunities for individuals participating in treatment and recovery services
Establish and maintain ongoing communication with VRCs, treatment providers, and workforce partners to support coordinated service delivery
Research labor market trends, regional hiring needs, and high-growth industries to support job development efforts
Coordinate participation in hiring events, workforce meetings, employer engagement activities, and regional partner convenings
Maintain accurate documentation of employer engagement, job leads, outreach activity, and regional coverage within NADAP's CRM and workforce systems
Track and support performance metrics related to employer engagement, job lead generation, and regional outreach activities
Collaborate with internal workforce and program staff to support reporting requirements and continuous program improvement
Travel periodically throughout assigned regions, as needed
Preferred Qualifications
Experience in workforce development, employer engagement, staffing, recruiting, vocational rehabilitation, or related fields
Knowledge of workforce systems, including WIOA, workforce boards, One Stops, or community employment programs preferred
Strong understanding of labor market trends and employer hiring needs
Experience using CRM/database systems and Microsoft Office, including Excel and Word
Strong communication, relationship-building, organizational, and follow-up skills
Ability to work independently and manage regional outreach across multiple counties
Familiarity with Upstate, New York employers and workforce networks preferred
Must be located in New York State
Must have a valid drivers license and car available for regional travel as needed. Milage reimbursement available
Position Structure
Primarily remote with up to 20% regional travel and occasional travel to Manhattan office
Assigned geographic coverage areas across Upstate New York
Full-time, consultant, or partnership models may be considered
Potential Coverage Areas
Western NY
Finger Lakes
Southern Tier
Capital Region
North Country
Central NY
Mid-Hudson
Mohawk Valley
Salary $65,000
About NADAP
NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAPs services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at www.nadap.org.