| Location | Oklahoma City, OK |
| Salary | $19–$20 Per Hour |
Vital Records Specialist I
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Assignment: 6-12 month contract
Work Setting: On-site
Position Summary
Seeking a detail-oriented Vital Records Specialist to process, maintain, amend, and issue confidential birth and death records. This position requires strong attention to detail, customer service skills, and the ability to review sensitive and legal documentation.
Key Responsibilities
Process, research, maintain, amend, and issue confidential records.
Review applications, identification, and legal documents for accuracy, completeness, and eligibility.
Register birth and death records according to applicable laws, policies, and procedures.
Identify potential fraudulent submissions and maintain confidentiality of sensitive information.
Respond to customer and provider questions by phone, in person, online, and in writing.
Provide guidance regarding record requests, amendments, filing requirements, and deadlines.
Scan, index, process, and maintain electronic records and documentation.
Coordinate with internal teams and agencies to obtain required documentation.
Maintain accurate case files for audits and reporting.
Conduct record/chart audits for quality assurance.
Assist with software testing and preparation of user guides and procedural documentation.
Perform other duties as assigned.
Qualifications
Associate degree plus one year of customer service or confidential records experience, or an equivalent combination of education and qualifying experience.
Strong attention to detail, organization, and communication skills.
Ability to understand and follow policies, procedures, rules, and requirements.
Comfortable working with computers, databases, and confidential information.
Ability to work effectively in a team environment.
Pay Details: $19.00 to $20.00 per hour
Search managed by: David Lopez
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.