Visual Communication Specialist

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

FASTSIGNS #172001 is hiring for a Customer Service Representative (Visual Communication Specialist) to join our team!

A Successful FASTSIGNS Customer Service Representative Will:

• Strong communication skills; comfortable connecting with customers by phone, email, in-person, and onsite visits
• Customer-focused with the ability to build lasting client relationships
• Organized and detail-oriented; able to manage quotes, work orders, and project timelines
• Confident being the first point of contact for customers and helping them create impactful signage and graphic solutions
• Interest or experience in the signage, graphics, marketing, or visual communications industry
• Proactive in prospecting and developing new business opportunities
• Sales-minded and passionate about offering dynamic, customized products that change based on customer needs
• Previous experience in customer service, inside sales, marketing, or project management preferred
• Tech-savvy and able to learn order management systems (e.g., CoreBridge)
• High school diploma or equivalent required; some college coursework in business or marketing is a plus

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of customer service, retail, counter sales, or inside sales experience preferred
• High school diploma or equivalent (some college coursework in business or marketing is a plus)
• Strong communication skills; able to engage customers by phone, email, in person, and onsite
• Outgoing, customer-focused, and able to build long-term client relationships
• Organized and detail-oriented; able to manage quotes, work orders, and project timelines accurately
• Interest or experience in signage, graphics, marketing, or visual communications
• Tech-savvy and comfortable learning order management systems (e.g., CoreBridge)
• Able to work efficiently under pressure while maintaining quality and accuracy
• Comfortable sitting at a computer and viewing a screen for extended periods (4+ hours)
• Enthusiastic team player, proactive in supporting business growth and daily operations

Do you enjoy working with people and helping them find creative solutions? Are you looking for a role that offers continuous learning, skills growth, and a real career path? If so, you could be a great fit for our team at FASTSIGNS of Pembroke Pines. Join an exciting, ever-evolving industry where your work makes a visible impact every day. Apply today!

Compensation: $20.00 - $23.00 per hour