Billing, Call Centers, Customer Support/Service, Establish Priorities, Insurance, Microsoft Outlook, Multilingual, Online Chat, Online Payment Processing, Promotional Programs, Rentals, Sales, Service Delivery, Spanish Language, Special Offers, Team Player, Up-Selling, Video Chat
Join Our Team as a Call Center Customer Service Representative at Go Store It!
At Go Store It, we believe that work should be rewarding, empowering, and people-first. We're not just offering a job—we’re inviting you to be part of a culture that celebrates your voice, values your dedication, and supports your personal and professional growth.
What You’ll Get:
- $20.00/hour and up DOE
- Comprehensive benefits package: Medical, Dental, Vision, and 401(k) with company match
- Generous paid time off: Holidays, PTO, and parental leave
- Real opportunities to grow within a booming national self-storage company
- A supportive, respectful, and fun workplace culture
- Stable schedule that prioritizes work-life balance
Job Details:
- Location: Remote
- Schedule: 11:30 AM – 8:00 PM EST , open availability from Monday through Sunday, 8-hour shift
Your Impact:
- Be the friendly and helpful voice for customers exploring storage solutions
- Deliver exceptional service via phone, email, live chat, and video support
- Handle account updates, billing questions, online rentals, and payment processing
- Promote insurance, products, and special offers
- Submit and follow up on maintenance requests
- Thrive in a collaborative team environment that values heart and hustle
What You’ll Bring:
- 2+ years of customer service or call center experience
- Calm, friendly, and confident phone demeanor
- Strong multitasking and tech skills
- Bonus points for sales/upselling experience
- Bilingual (Spanish) is a bonus!
- Familiarity with tools like MS Outlook and Sitelink
- A positive, motivated, team-first attitude