Highlights
The Virtual Account Manager maintains effective customer relations, develops opportunities for growth within an existing customer base, and assures market penetration and profitability while achieving sales and profit forecasts. Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required.
Numbers & Facts
| Location | Sandy Springs, Georgia |
| Industry | All |
| Company Size | 10,000 employees or more |
| Website | https://corporate.thermofisher.com/en/home.html |
Description
Work Schedule
Standard Office Hours (40/wk)Environmental Conditions
OfficeJob Description
When you're part of the team at Thermo Fisher Scientific, you'll do important work, and you'll be valued and recognized for your performance! With dedicated managers and inspiring coworkers to support you, you'll find the resources and opportunities to make meaningful contributions to the world.
Our Virtual Account Manager is responsible for the sales of clinical products and services primarily by using the telephone; but also using email, Internet, and other technology within a defined territory. The Virtual Account Manager maintains effective customer relations, develops opportunities for growth within an existing customer base, and assures market penetration and profitability while achieving sales and profit forecasts.
This is a hybrid role in office Tuesday & Wednesday, with remote work on Monday, Thursday & Friday.
DESCRIPTION
What Will You Do?
- Develop and maintain effective customer relations with purchasing and end user within assigned territory
- Independently make decisions, apply available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
- Develop and implement sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
- Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
- Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services
- Maintain accurate reporting, records, and files vital for accurate management of territory
- Connect with supervisor any customer issues or potential problems; perform other tasks assigned by manager
- Advise customers of supply and price trends and assist in inventory control
- Positively represent Thermo Fisher Scientific at all times throughout customer locations
REQUIREMENTS
Education:
- Minimum Education Required: Bachelor's degree; Science or Business strongly preferred
Responsibilities & Requirements:
2 years of healthcare/science sales experience or equivalent laboratory industry experience
- Shown selling agility
- Strong interpersonal, oral and written communication, and presentation skills
- Consistent track record of establishing goals and achieving results
- Computer proficiency in MS Office and the internet
- Must possess a strong desire to serve the customer
- Must deliver excellent customer service
- Must possess the organizational skills to multi-task and meet deadlines as needed
- Must be willing to travel to customer sites, sales meetings and for training events, if needed
- Must be flexible and comfortable with working within time zones across the US
- Demonstrates the Thermo Fisher values (The Four I's) – Integrity, Intensity, Innovation, and Involvement
About Company
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner and safer. With revenues of nearly $11 billion, we have approximately 37,000 employees and serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as in environmental and process control industries. We create value for our key stakeholders through two premier brands, Thermo Scientific and Fisher Scientific, which offer a unique combination of continuous technology development and the most convenient purchasing options. Our products and services help accelerate the pace of scientific discovery, and solve analytical challenges ranging from complex research to routine testing to field applications.
All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer.
If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific.
Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer.