Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, weather conditions and hectic environments. The VIP Runner -Club Operations is responsible for escorting our VIP guests with table reservations to the proper tables.
Numbers & Facts
Location
Atlantic City, NJ
Description
About the Role
The VIP Runner -Club Operations is responsible for escorting our VIP guests with table reservations to the proper tables.
Position Responsibilities
Have a good knowledge of the design of the Dayclub
Direct guests to any room or section of Ocean Casino Resort they may need to access
Know about the position number of all the seats located at the Dayclub
Assists in facilitating all guest reservation requests promptly and without error
Ensures guests are aware of events and supports the execution of those events
Maintains high level of visibility throughout the Club
Builds guest loyalty by exceeding all expectations in service and dependability.
Comply with cross promotion of all venues and when needed
Responsible for communicating any additional requests from guests to the Beverage Server, hosts and Managers.
Other duties as assigned
Essential Functions
Must be able to stand, sit, bend and twist for an entire shift and be able to move throughout the casino/hotel areas
Keep a proper and professional appearance and attitude
Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, weather conditions and hectic environments.
Must be able to work holidays, weekends and flexible shift hours
Ability to work under pressure in a fast-paced environment with multiple priorities
Must frequently lift and/or move up to 25 pounds. Occasionally required to lift/push/pull up to 50 lb.
Requirements
High School Diploma or equivalent required
Two plus (2+) years in the nightlife/hospitality industry
Ability to effectively communicate in English (Read, Write, Speak & Understand)