VIP Lead Agent/ Trainer Pay: $20-24/hr Shift: All shifts available, able to be flexible - work evenings & weekends Sign on & Referral Bonus available! Responsibilities and Duties: - Assist VIP Reservations Agents upon hire, any new training for existing employees, and refresher instructions as needed.
- Responsible for accurately booking chauffeured ground transportation (local, nationwide, and international) as well as farming to our national affiliates out of our NJ/NY office. Reservations come in through several channels.
- Must be able to multi-task, frequently switching between heavy phones, emails, and managing many projects simultaneously with ease and confidence.
- Responsible for continuously monitoring all incoming reservation channels (phone, several email inboxes, online bookings) while responding to client requests promptly and professionally.
- Responsible for monitoring the status of national rides to ensure clients are provided excellent customer service from our affiliate network.
- Independently review client reservations for accuracy and quality.
Benefits: - 401(k)
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Location: 89 Ridge Rd, North Arlington, NJ 07031
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