Highlights
The Video Teleconferencing/Secure Video Teleconferencing Support Specialist shall provide Video Teleconferencing (VTC) support and Secure Video Teleconferencing Support (SVTC), which includes Government owned hardware and software installation and maintenance under the guidance and directions of the DHA Video Conferencing Managers. Shall provide VTC/SVTC room facilitators who will assist the Video Network Center (VNC) with on-site services and support to include but not limited to the following: VTC/SVTC support for All Hands, Town Halls, and other special functions or meetings.
Numbers & Facts
| Location | San Antonio, TX |
| Industry | Healthcare Services |
| Company Size | 500 to 999 employees |
| Year Founded | 2017 |
| Website | http://www.quadrantinc.com/ |
Description
Video Telecommunications Specialist
Ft Sam Houston, San Antonio TX
Pay From: $50,000 Per Year
MUST:
Video Telecommunications Specialist
National Agency Check (NAC)/ Tier 3 for Suitability
Certification requirements to meet IAT II, (Sec+ and Computing Environment
Must have at least a year of experience trouble shooting cell phones and able to hang devices on walls (mostly Tv s)
Experienced with Customer support and troubleshooting of video and audio-conferencing equipment
Pre-Video conference preparations and testing as needed
Experience with Video Teleconferencing (VTC) support
Experience with Creston
Education requirements are a Bachelor s degree or equivalent experience.
DUTIES:
The Video/Telecommunications Specialist shall provide support for mobile devices supporting the following:
Receive, barcode and/or add devices to inventory control system
Provision accounts to align with DHA Enterprise Support group policies
Deploy devices to users and assist with e-mail services (as required)
Train users on basic device features and functionality
Troubleshoot mobile device interoperability with Enterprise Email and /or Exchange mail server issues, (as required)
Receive, barcode and/or add devices to inventory control system
Provision accounts to align with DHA Enterprise Support group policies
Deploy devices to users and assist with e-mail services (as required)
Train users on basic device features and functionality
Troubleshoot mobile device interoperability with Enterprise Email and /or Exchange mail server issues, (as required)
The Video Teleconferencing/Secure Video Teleconferencing Support Specialist shall provide Video Teleconferencing (VTC) support and Secure Video Teleconferencing Support (SVTC), which includes Government owned hardware and software installation and maintenance under the guidance and directions of the DHA Video Conferencing Managers.
Shall provide VTC/SVTC room facilitators who will assist the Video Network Center (VNC) with on-site services and support to include but not limited to the following:
VTC/SVTC support for All Hands, Town Halls, and other special functions or meetings.
Customer support and troubleshooting of video and audio-conferencing equipment
Pre-Video conference preparations and testing as needed
Audio and video call setup procedures with the DHA VNC bridge
Assist with end user training on conference room VTC/SVTC equipment
Asset management
Assist with incident management, problem management, CM and ITSM related tasks as required using MHS ServiceNow ITSM suite of tools
Assist with or perform VTC end point upgrades (HW/SW) as required with GFE
Coordinate with and provide video conference support for VTCs in the pavilion
Install, configure, and implement applicable IA security policies, guidelines, and requirements such as, but not limited to the Defense Information Services Agency (DISA) Security Technical Implementation Guides (STIGs) and IA Vulnerability Alert (IAVA) patches
Load and configure DHA VNC approved IPV conferencing software applications onto IPV network appliances or customer End User Devices (EUDs)
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .
Ft Sam Houston, San Antonio TX
Pay From: $50,000 Per Year
MUST:
Video Telecommunications Specialist
National Agency Check (NAC)/ Tier 3 for Suitability
Certification requirements to meet IAT II, (Sec+ and Computing Environment
Must have at least a year of experience trouble shooting cell phones and able to hang devices on walls (mostly Tv s)
Experienced with Customer support and troubleshooting of video and audio-conferencing equipment
Pre-Video conference preparations and testing as needed
Experience with Video Teleconferencing (VTC) support
Experience with Creston
Education requirements are a Bachelor s degree or equivalent experience.
DUTIES:
The Video/Telecommunications Specialist shall provide support for mobile devices supporting the following:
Receive, barcode and/or add devices to inventory control system
Provision accounts to align with DHA Enterprise Support group policies
Deploy devices to users and assist with e-mail services (as required)
Train users on basic device features and functionality
Troubleshoot mobile device interoperability with Enterprise Email and /or Exchange mail server issues, (as required)
Receive, barcode and/or add devices to inventory control system
Provision accounts to align with DHA Enterprise Support group policies
Deploy devices to users and assist with e-mail services (as required)
Train users on basic device features and functionality
Troubleshoot mobile device interoperability with Enterprise Email and /or Exchange mail server issues, (as required)
The Video Teleconferencing/Secure Video Teleconferencing Support Specialist shall provide Video Teleconferencing (VTC) support and Secure Video Teleconferencing Support (SVTC), which includes Government owned hardware and software installation and maintenance under the guidance and directions of the DHA Video Conferencing Managers.
Shall provide VTC/SVTC room facilitators who will assist the Video Network Center (VNC) with on-site services and support to include but not limited to the following:
VTC/SVTC support for All Hands, Town Halls, and other special functions or meetings.
Customer support and troubleshooting of video and audio-conferencing equipment
Pre-Video conference preparations and testing as needed
Audio and video call setup procedures with the DHA VNC bridge
Assist with end user training on conference room VTC/SVTC equipment
Asset management
Assist with incident management, problem management, CM and ITSM related tasks as required using MHS ServiceNow ITSM suite of tools
Assist with or perform VTC end point upgrades (HW/SW) as required with GFE
Coordinate with and provide video conference support for VTCs in the pavilion
Install, configure, and implement applicable IA security policies, guidelines, and requirements such as, but not limited to the Defense Information Services Agency (DISA) Security Technical Implementation Guides (STIGs) and IA Vulnerability Alert (IAVA) patches
Load and configure DHA VNC approved IPV conferencing software applications onto IPV network appliances or customer End User Devices (EUDs)
About Company
Quadrant is a full-life cycle staff augmentation agency providing a proven "rapid fire" approach in responding to the needs of our clients. Quadrant offers a comprehensive suite of staffing solutions for organizations in the Healthcare, Medical, Dental, Information Technology, HR and Government contract sectors.
Our clients have come to include some of the largest and most recognized brand named companies in the Washington, DC and Baltimore, MD metropolitan regions. Quadrant is a DOD TOP Secret cleared facility and holds a Maryland Minority Business Enterprise (MBE) and Virginia SWaM certification. Quadrant's clients are rapidly hiring a mix of healthcare, medical, dental, information technology, recruiting and HR professionals.
Quadrant is recognized as the largest Healthcare Staffing agency in the Washington DC area. We support every major healthcare system and thousands of area healthcare practices. Our healthcare division focuses on all clinical and nonclinical staff with the exception of physicians. Our database boasts hundreds of thousands of local screened healthcare professionals; the largest in the area. Our resources enable us to respond to our clients requests quickly, generally within 24 hours of request on mainstream orders.
Our Information Technology clients support a broad mix of commercial and federal government agencies. Our clients include government contractors who support projects with federal agencies such as U.S. Department of Veterans Affairs, National Institutes of Health(NIH), U.S. Customs and Border Patrol, FDA, FBI, USPTO, DHS, DHHS, DOD, DOJ, DOE, DISA, and USPS. In addition to our federal portfolio, Quadrant also supports a range of commercial clients focusing in software, telecom, mobile, web and healthcare development.
Whether you are a job seeker or a company with open positions to fill we will bridge the talent gap. Contact any of our seasoned professional recruiters or account managers and we will walk you through our proven staffing methodology. We offer a consultative approach to both potential employee and employer. We seek the right match, at the right time, every time.