Position: Video Surveillance Operator (Night Shift)
Location: Las Vegas, NV 89118
Duration: 6+ Month Contract
Schedule
Night Shift (5x8 Schedule)
Tuesday - Saturday
Able to work Tuesday-Saturday, 10:00 PM-6:00 AM
Job Description:
Our client is seeking dependable, detail-oriented Surveillance Operators to join their Operations Center in Las Vegas. This is a fully onsite, desk-based monitoring role responsible for observing live video surveillance feeds, identifying suspicious or unsafe activity, and responding appropriately through audio intervention and incident escalation.
Operators monitor multiple properties nationwide using proprietary surveillance technology and coordinate with law enforcement, emergency responders, and property representatives as needed.
Key Responsibilities
Monitor multiple live video surveillance feeds simultaneously.
Identify unauthorized, suspicious, or unsafe activity in real time.
Issue live audio warnings when appropriate.
Contact law enforcement, first responders, or property contacts for active incidents.
Create accurate and detailed incident reports.
Navigate multiple monitors, software applications, and browser tabs concurrently.
Maintain vigilance and focus throughout the shift.
Escalate technical concerns to IT support when necessary.
Adhere to attendance, punctuality, and performance expectations.
Required Qualifications
Ability to read, write, and communicate clearly in English.
Strong verbal communication skills and confidence speaking with law enforcement and property managers.
Proficient computer skills with the ability to navigate multiple applications and monitors simultaneously.
Minimum typing speed of 40 WPM.
Strong attention to detail and situational awareness.
Ability to remain seated and focused for extended periods.
Ability to work in a high-volume, fast-paced environment.
Reliable attendance and punctuality.
Must be available to work weekends.
Must be able to successfully complete mandatory training requirements.
Preferred Qualifications
Candidates with experience in the following areas are highly preferred:
Call center operations
Dispatching or emergency communications
Surveillance monitoring
Loss prevention
Fast-paced operations environments
Video gaming or other multi-screen environments requiring quick reactions and multitasking
Less Ideal Backgrounds
Security professionals whose experience is primarily focused on physical patrols
Candidates seeking remote work opportunities
Candidates requiring schedule flexibility
Work Environment
Fast-paced Operations Center
Multi-monitor workstation environment
Heavy computer usage throughout the shift
Climate-controlled office setting
Structured schedules with limited flexibility
Communication platforms include Microsoft applications and Google Workspace tools
Occasional overtime may occur
Note: While overtime is generally not required, employees must be flexible to remain up to 20 minutes beyond their scheduled shift when actively handling an incident or call.
Interview Process
1-hour onsite interview
30-minute interview
30-minute job shadow session