VIDEO Field Support Specialist

FLASH Technology Group

  • Columbia, Maryland
  • 6 days ago

    Highlights

    Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios. A variety of factors impact the final salary offered, including, but not limited to, geographic location, contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.

    Numbers & Facts

    LocationColumbia, Maryland
    Websiteflashtg.com/flash-technology-careers

    Description

    TS/SCI with active polygraph required!

    Are you ready to make a meaningful impact with a company that values your technical ambition?  
    Join us and experience a company where your contributions truly make a difference!


    Responsibilities Include:

    -Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.

    -Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations. 

    -Troubleshooting and solving technical issues related to end user equipment hardware and software
    Ensuring customer satisfaction is achieved.
     

    Required Skills, Experience, and Education:    

    Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience.

    Highly skilled in installing, repairing and troubleshooting VTC devices and systems
    Demonstrated ability to read and understand technical manuals and schematics
    Able to manage time and priorities effectively
    Able to work efficiently with minimal supervision
    Proficient in working with end-users remotely
    Familiar with Active Directory security and policies
    Excellent analytical and problem solving skills
    Outstanding communication skills to relate with team members and support workers
    Required Clearance:  Candidate must have a TS/SCI polygraph clearance
    Must be a US Citizen.
    +++IAT Level 1 Certification

     Can also apply to https://flashtg.com/flash-technology-careers
    or send resume to dmagruder@flashtg.com.

    Approximate Salary Range: $48,000 - $62,700
    A variety of factors impact the final salary offered, including, but not limited to, geographic location, contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications. 

    401(k) with 6% company match - VESTS IMMEDIATELY
    Medical Insurance (with HSA and HRA options)
    Dental and Vision Insurance
    Life and Disability Insurance
    Complimentary Identity Theft Protection
    Tuition/Certification Reimbursement
    Paid Time Off 
    Referral bonuses
    And more!


    At Flash Technology Group, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. We’re committed to your growth and happiness!

    Flash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.

     

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