Vice President, Solid Organ Transplant Destination Service Line

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This is a Stanford Health Care job.A Brief OverviewThe Vice President, Solid Organ Transplant DSL will collaborate with SHC executive leadership and leaders across the School of Medicine (CT Surgery, Abdominal Transplant, Cardiology, Pulmonary Critical Care, Hepatology, Nephrology) to develop and execute the strategic plan prioritizing quality outcomes, volume growth, and patient satisfaction, including targeted programmatic growth to support the mission and vision of Stanford Medicine. Organizational span extends beyond the main campus to include SHC Tri Valley, LPCH, and numerous outreach clinic locations throughout California and Nevada. Represents the interest of SHC and the DSL when interacting with external health systems, organ procurement organizations, and regulatory agencies (UNOS, CMS, TJC, CDPH). Develop and enhance relationships with partner health systems to elevate quality, increase access, reduce health disparities, and deliver coordinated care across the transplant patient's continuum of care. Provides direct and indirect management oversight to all areas associated with designated services within service lines throughout Stanford Health Care. Assists in the management of and assures coordination with other Stanford Health Care departments to ensure a well-coordinated and planned integrated operation of health care delivery services. Accountable for establishing strong professional relations with senior administration, physicians, and nursing across the enterprise. Communicates and interprets Stanford Health Care and departmental mission goals and objectives to all areas of responsibility. This position is responsible for the administrative, regulatory, and fiscal oversight of the DSL. Ensures that high-quality outcomes will result through leading, planning, managing, and implementing operational improvement processes. Works closely with faculty to ensure compliance with all applicable regulatory bodies (CMS, HRSA, UNOS, Joint Commission, CDPH, etc), achieve exemplary patient satisfaction, sustain high employee engagement, and provide cost-effective services.LocationsStanford Health CareWhat you will do

• Expert knowledge of the complex transplant market and ever-evolving medical advancements, clinical trends, and regulatory requirements.
• 24/7 responsibility as the UNOS Primary Program Administrator.
• Provides strategic leadership and direction in the planning, implementation, and evaluation activities of all areas of responsibility.
• Provides administrative oversight and leadership in a manner that supports the mission and vision of Stanford Healthcare.
• Plans, directs, and coordinates service line initiatives related to performance improvement and risk management programs to establish a value framework and meet employee engagement, clinical quality goals, effective cost management, and patient satisfaction.
• Participates in Stanford Health Care planning activities as a key administrative representative for the destination service line (DSL).
• Sets the strategic direction of the DSL, in collaboration with the senior medical director of the service line and administrative staff, to establish the mission, strategic plan, budgets, resource allocation, operational plans, and policies for the service line.
• Leads efforts to support regional network development and the coordination of care.
• Develops and implements strategies to support the development of a value framework for a regional network to enhance referrals/patient volumes from existing, as well as expanded regional markets.
• Provides direct oversight to areas of responsibility and indirect leadership to all areas associated with the destination service line throughout Stanford Healthcare.
• Builds and maintains key strategic partnerships, both internally across Stanford Health Care and across the Stanford Health Care network, and within the marketplace, that facilitate achievement of goals and objectives.
• Proactively recognizes risks to the organization and acts accordingly.

Education Qualifications

• Bachelor’s degree in Business, Nursing, Health, or Public Administration, or a related field.
• Master’s degree in Business, Health, or Public Administration, Management, or related field strongly preferred.

Experience Qualifications

• Fourteen (14) years of progressively responsible and related work experience, including managing a designated service line or center of excellence within a large complex health system.
• With a Master’s degree, ten (10) years of progressively responsible and related work experience.

Required Knowledge, Skills, and Abilities

• Experience with both hospital and outpatient clinic management
• Experience with strategic market planning and business development
• The ability to successfully and positively interact with physicians
• Strong financial analysis, management, and long-range planning skills
• Ability to partner in the development and sustainment of goals, vision, and overall direction of the Destination Service Line
• Ability to provide clear and concise information/presentations to the Senior Executive Team
• Ability to develop directors and managers
• Develop strong team culture
• Ability to drive a culture of proactive, integrated, high-quality care delivery with a focus on continuous improvement through innovation and transformation
• Evaluate current operational and referral trends in partnership with Business Development and Strategy to ensure continuous assessment of market opportunities to be presented to DSL leadership
• Identify, collect, and analyze data related to the internal and external environment, as well as Service Line functioning
• Critically and comprehensively evaluate the Service Line’s processes, modes of care delivery, and outcomes
• Ability to mentor senior management, faculty & staff in the principles of process and service transformation
• Ability to work comfortably with senior executives as well as faculty and staff who have various levels of education and expertise, understand their work patterns, and partner to drive improvement
• Ability to quickly learn new tools and theories in process improvement/change management
• Strong expertise in Lean, JIT, or Six Sigma techniques
• Leadership skills to motivate cross-departmental performance
• Ability to communicate and present in public forums
• Ability to make a significant contribution to the organization’s overall effectiveness
• Commitment to life-long learning and improvement

Licenses and Certifications

These principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families, and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing, and recovery.You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.