Vice President of Sales

About the Role

Leads profitable new-logo growth for iQor across healthcare payers, providers, health technology companies, and consumer healthcare product organizations. This executive identifies, develops, negotiates, and closes complex business process outsourcing and customer experience opportunities. The role requires executive-level selling and the ability to align operational, technology, compliance, and commercial requirements in a regulated environment.

Responsibilities

• Builds and executes a focused new-logo sales strategy across healthcare payers, providers and health systems, health technology companies, and consumer healthcare product organizations.
• Develops relationships with executive buyers and functional leaders in member and patient experience, customer care, operations, digital and information technology, finance, procurement, and business transformation.
• Qualifies opportunities by understanding each prospect's growth priorities, service model, operating costs, customer or patient experience goals, technology environment, regulatory requirements, and decision process.
• Shapes iQor solutions around prospective client needs, including member and patient support, enrollment and access services, scheduling, customer care, technical support, sales support, and back-office operations.
• Leads requests for information and proposals, executive presentations, solution workshops, due diligence, pricing, procurement, security and compliance reviews, contract negotiations, and transition planning through close.
• Partners with operations, solution design, technology, information security, compliance, legal, finance, and implementation teams to create competitive, executable, and financially sound solutions.
• Applies working knowledge of HIPAA, protected health information, healthcare privacy, security, and regulatory expectations, engaging subject-matter experts when formal validation is required.
• Maintains a qualified, multi-million-dollar pipeline and accurate forecasts, opportunity stages, close plans, next steps, and client activity in the customer relationship management system.
• Develops account-specific pursuit strategies that identify executive sponsors, buying committees, competitive position, compelling events, commercial risks, and a clear path to decision.
• Maintains current knowledge of healthcare trends, including consumerism, value-based care, digital health, interoperability, artificial intelligence, and evolving member and patient expectations.
• Represents iQor with strong ethics and professionalism, protects confidential information, and performs other duties as assigned.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience required.

Required Skills

• Ten or more years of enterprise sales experience, preferably selling business process outsourcing, customer experience, digital operations, or related managed services. Healthcare sales experience and established buyer relationships are strongly preferred.
• Proven record of winning new logos, creating opportunities through executive prospecting, and managing a qualified multi-million-dollar pipeline through long and complex sales cycles.
• Strong understanding of healthcare payer, provider, health technology, and consumer health operating models, buyer priorities, privacy, security, compliance, and procurement requirements, including HIPAA and protected health information.
• Ability to translate healthcare needs into differentiated solutions and measurable outcomes, supported by executive presence, commercial judgment, disciplined forecasting, and cross-functional leadership.