Vice President of Marketing - Restaurants

Leap Brands

  • Orlando, FL
  • 30+ days ago

    Highlights

    Customer Acquisition Cost (CAC) Management: Monitor and optimize unit-level CAC to ensure franchisee profitability remains above target margins. You are responsible for two distinct funnels: Consumer Growth: Driving high-intent traffic and recurring revenue for our 200+ multi-unit franchise locations.

    Numbers & Facts

    LocationOrlando, FL

    Description

    The Vice President of Marketing will be the primary architect of the brand’s growth engine. You are responsible for two distinct funnels:

    1. Consumer Growth: Driving high-intent traffic and recurring revenue for our 200+ multi-unit franchise locations.

    2. Franchise Development: Positioning the brand to attract high-net-worth multi-unit developers and institutional investors.

    You are a "Performance Marketer" at heart but a "Systems Builder" by trade. You don't just launch campaigns; you build the playbooks that allow a first-time franchisee to achieve breakeven in record time.

    Key Responsibilities

    1. Franchisee Performance & Lead Gen

    • Local Store Marketing (LSM): Develop "Business-in-a-Box" marketing toolkits that franchisees can execute with 0% guesswork.

    • Customer Acquisition Cost (CAC) Management: Monitor and optimize unit-level CAC to ensure franchisee profitability remains above target margins.

    • New Store Openings (NSO): Own the "Grand Opening" playbook.

    2. Brand Infrastructure & Technology

    • MarTech Stack: Manage the integration of CRM, POS (e.g., Toast/NCR), and Loyalty programs to provide a 360-degree view of the customer.

    • Digital Footprint: Oversee SEO/SEM, local listings management (Yelp/Google Business), and the brand’s social media presence.

    • Reputation Management: Scale systems for monitoring and responding to NPS and customer reviews across all regions.

    3. Franchise Development Marketing

    • Authority Building: Position the CEO and Brand as thought leaders through PR, awards (Franchise 500, etc.), and industry speaking engagements.

    • Lead Sourcing: Execute targeted B2B campaigns to attract "Sophisticated Operators" and Private Equity-backed groups.

    Core Competencies & "Non-Negotiables"

    • The "Coach/Player" Mindset: You are comfortable presenting to a Board of Directors on Monday and troubleshooting a franchisee's Facebook Ad Manager on Tuesday.

    • Data Rigor: You live in the "Leading Indicators." You can spot a 10% drop in top-of-funnel leads and deploy a recovery plan before it hits the monthly P&L.

    • Franchise EQ: You understand the "Servant Leadership" required to influence franchisees who are independent business owners, not corporate employees.

     Experience & Qualifications

    • Experience: 10+ years in Marketing, with at least 5 years in a Franchise environment (QSR, Fast Casual, or Service-based).

    • Scale: Proven track record of scaling a brand from [50 to 200+] units.

    • Education: MBA preferred, but "street-cred" in building high-growth franchise systems is prioritized.

    • Tech Savvy: Expert-level knowledge of CRM automation, BI tools (Tableau/PowerBI), and performance marketing platforms.

    Powered by JazzHR

    Similar Jobs

    See more jobs