Highlights
Strong knowledge of shared-services governance, end-to-end process ownership, service-level agreements, KPIs, customer-experience management, and operational-performance frameworks, or demonstrated ability to apply comparable governance and performance disciplines across complex accounting operations. The Vice President, Accounting Operations - Shared Services provides strategic and operational leadership for Aramark's centralized accounting functions within Global Business Services (GBS), including Accounts Receivable, Cash and Banking, and Fixed Assets.
Numbers & Facts
| Location | NASHVILLE, TN |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
Description
Job Description
The Vice President, Accounting Operations - Shared Services provides strategic and operational leadership for Aramark's centralized accounting functions within Global Business Services (GBS), including Accounts Receivable, Cash and Banking, and Fixed Assets. The role supports multiple business units across the United States and Canada in a high-volume, large-dollar operating environment.
This position will support strategy, operating model, governance, and performance expectations for Accounting Shared Services. The Vice President is accountable for service quality, financial reporting, internal controls, operational efficiency, customer experience, process standardization, technology enablement, and organizational capability. The role currently leads an organization of approximately 65 employees, including three direct reports; team structure may evolve with business needs.
Success in this position requires significant leadership experience within a large-scale shared services, global business services, or comparably complex enterprise accounting-operations environment. The Vice President will lead multiple teams, build trusted relationships with stakeholders, and drive transformation across people, processes, technology, controls, and service delivery.
The ideal candidate is an accomplished accounting-operations leader with shared-services expertise or comparable enterprise leadership experience who can set strategy while ensuring disciplined operational execution. This leader must be comfortable leading through change, taking measured risks, challenging existing practices, and influencing decisions across a highly matrixed organization.
Significant leadership experience within a large-scale shared-services, global business services, or comparably complex enterprise accounting-operations environment is required. Direct shared-services or global business services leadership experience is strongly preferred.
Job Responsibilities
- Accountable for all GBS Accounting processes, controls, and financial reporting produced by the GBS resources. This includes the Accounts Receivable, Cash & Banking, and Fixed Assets teams.
- Own the accounting shared-services operating model, including governance, end-to-end process ownership, service delivery, organizational design, resource allocation, and performance management.
- Maintain accountability for the accuracy, timeliness, quality, controls, and financial reporting produced by GBS accounting teams.
- Establish and monitor KPIs, service-level agreements, operational dashboards, control measures, and customer-experience standards.
- Lead the stabilization, standardization, and optimization of accounting processes.
- Identify opportunities to improve scalability, reduce costs, strengthen controls, and enhance service quality.
- Build trusted relationships with executive leadership, business-unit finance leaders, Corporate Accounting, Treasury, Internal Audit, IT, HR, Payroll, and other enterprise partners.
- Serve as the escalation point for significant service-delivery, accounting, control, or customer issues.
- Lead, develop, and retain a high-performing organization.
- Establish succession and leadership-development strategies that strengthen organizational capability and support future growth.
- Promote a culture of accountability, innovation, continuous improvement, customer service, and cross-functional collaboration.
- Communicate performance, risk, transformation progress, and strategic recommendations to executive leadership.
- Represent Accounting Shared Services in enterprise planning, investment, technology, and transformation decisions.
Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- At least 10 years of progressively responsible accounting, finance, or financial-operations experience.
- Significant leadership experience within a large-scale shared services, global business services, or comparably complex enterprise accounting-operations environment is required. Direct shared-services or global business services leadership experience is strongly preferred.
- Demonstrated success leading multiple accounting functions through a centralized service-delivery model or a comparably complex enterprise accounting-operations environment.
- Proven experience leading diverse teams consisting of both salaried and hourly employees, with responsibility for performance, engagement, and operational results.
- Proven experience developing and executing a shared-services strategy and operating model, or comparable experience establishing strategy, governance, and performance expectations for enterprise accounting operations.
- Demonstrated success centralizing, transitioning, stabilizing, standardizing, or transforming accounting processes.
- Strong knowledge of shared-services governance, end-to-end process ownership, service-level agreements, KPIs, customer-experience management, and operational-performance frameworks, or demonstrated ability to apply comparable governance and performance disciplines across complex accounting operations.
- Strong understanding of US GAAP, financial reporting, internal controls, accounting systems, and audit requirements.
- Experience sponsoring finance-transformation, automation, ERP, or process-redesign initiatives.
- Demonstrated ability to influence executives and lead effectively in a complex, highly matrixed organization.
- Excellent executive communication, presentation, relationship-management, negotiation, and change-leadership skills.
Preferred Qualifications
- CPA, CMA, and/or MBA.
- Experience in a global, publicly traded, multi-location, or highly decentralized organization.
- Experience with Oracle Financials or Oracle Cloud ERP.
- Experience leading third-party service-delivery operations.
- Experience with SOX compliance and internal and external audit requirements.
- Lean, Six Sigma, or another process-improvement certification.
- Experience developing, scaling, or significantly expanding a global business services organization.
Benefits
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
?
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About Company
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.