Veterinary Receptionist

Heart of Harlem Veterinary Clinic

New York, NY

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JOB DETAILS

SALARY

$18–$24 Per Hour

SKILLS

Administrative Skills, Calendar Management, Claims Processing, Communication Skills, Customer Experience, Customer Support/Service, Dental Insurance, Fast Food, Health Insurance, Medical Office, Medical Office Administration, Multitasking, Organizational Skills, Record Keeping, Team Player, Telephone Skills, Veterinary Hospital, Veterinary Medicine, Vision Plan

LOCATION

New York, NY

POSTED

30+ days ago

Benefits:

401(k) matching
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Paid time off
Vision insurance

Not every front desk job feels the same.

At Heart of Harlem Veterinary Clinic, we are looking for a Veterinary Receptionist who brings warmth, professionalism, and great energy to the front of our clinic. This role is so much more than answering phones. You are one of the first people our clients meet, one of the voices they remember, and a big part of what makes our clinic feel welcoming, calm, and cared for.

We are a busy, community-based veterinary clinic in Harlem with wonderful clients, great patients, and a team that truly enjoys working together. If you love people, love animals, and know how to keep things organized in a fast-moving environment, we’d love to meet you.

What we offer

Pay: $18–$24 per hour
Schedule: Full-time, 4 days per week, 40 hours total
Some Saturdays required
Health insurance
Matching 401(k)
Paid time off
A supportive, team-oriented clinic culture
The opportunity to grow with a respected veterinary practice in NYC

What you’ll do

Answer phone calls with warmth, professionalism, and confidence
Schedule appointments and help manage the daily flow of the clinic
Greet clients and patients and create a welcoming first impression
Check clients in and out
Handle client communication in person, by phone, and digitally
Help process and file insurance claims
Maintain accurate records and update client information
Assist with front desk organization and administrative support
Help clients feel heard, informed, and taken care of
Support the medical team by keeping communication clear and organized

What we’re looking for

Someone friendly, reliable, organized, and calm under pressure
Strong communication and customer service skills
Comfortable handling phones, scheduling, and multitasking
Someone who enjoys working with both people and animals
A team player who takes pride in creating a positive client experience
Veterinary reception, animal hospital, medical office, or customer service experience is a plus

Why Heart of Harlem

We’ve built a clinic that feels personal.

Our clients trust us. Our team supports each other. Our work matters. And the person at the front desk plays a huge role in making all of that possible.

This is a great opportunity for someone who wants to be part of a clinic with heart — a place where you are not just filling a position, but becoming part of a team and a community.

If you’re looking for a veterinary receptionist role in NYC where your work truly matters, we’d love to hear from you.

Veterinary Receptionist

Heart of Harlem Veterinary Clinic

New York, NY

About the Company

Heart of Harlem Veterinary Clinic

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