Veterinary Practice Manager
Firehouse Animal Health Centers Westlake
Location: Austin, TX
Firehouse Animal Health Centers Westlake is a progressive, full-service animal hospital proudly serving the diverse and vibrant community of Austin. Located in the heart of the city, our hospital is known for its high-quality medicine, modern diagnostic capabilities, and unwavering dedication to the health and well-being of pets and their people. As we continue to grow and support a thriving multi-doctor team, we remain committed to providing outstanding care and service every step of the way.
We are currently seeking an experienced and passionate Practice Manager to lead our talented team. In this vital role, you'll oversee daily operations, support and develop a skilled and compassionate staff, and help ensure a seamless delivery of high-quality veterinary care. If you are a natural leader who thrives in a collaborative, fast-paced environment, we’d love to meet you!
Responsibilities:
- Lead and develop direct reports, fostering a culture of teamwork and continuous improvement.
- Partner with the Learning & Development team to ensure staff training and performance meet expectations and deliver an unmatched client experience.
- Collaborate with the Medical Director to maintain high-quality medical care and optimize veterinarian schedules for client needs.
- Manage various aspects of the facility, including purchasing, property management, and compliance with employment laws and regulations.
- Develop annual budgets, monitor practice revenue, and analyze key performance indicators (KPIs) to drive operational excellence.
Qualifications:
- Minimum of 3 years’ experience in veterinary practice management, operations, or related field preferred.
- Veterinary marketing experience is beneficial.
- Experience as a licensed veterinary technician (LVT) or certified veterinary practice manager (CVPM) is ideal but not required.
- SHRM-CP, BS, MBA, or other advanced degrees are a plus.
- Strong leadership skills with a focus on team building and staff development.
- Decisive decision-making ability and effective problem-solving skills.
- Ability to thrive in a fast-paced environment and adapt to challenges.
Benefits and Perks:
- Paid Time Off inclusive of sick, personal, and vacation
- 401K with company match
- Medical, vision, and dental insurance with tiered options
- Flexible Spending Account or Health Savings Account options
- Participation in a Profit Sharing Program
- Complimentary Short-Term Disability
- Complimentary Life Insurance
- Company Sponsored Employee Assistance Program (Headspace)
- Long Term Disability option (paid for by employee)
- Progyny-Fertility and Family Building Support
- Team Member Discounts for Pet Care
- & More
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.
United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.