Veterinary Operations Analyst

Job Description

The Veterinary Operations Analyst plays a pivotal role in implementing strategic initiatives across the organization, primarily supporting the Blue River PetCare Operations team in veterinary data and analytics. Reporting to the Director of Field Operations, this position requires a driven individual with excellent communication, time management and organization skills. The role requires adaptability to the evolving veterinary landscape and the ability to acquire new skills as needed. The ideal candidate is comfortable leveraging AI-assisted tools to streamline analytical workflows and improve the efficiency and accuracy of reporting processes.

Essential Duties and Responsibilities:

• Conduct regular audits of veterinary pricing data to ensure accuracy and compliance with established standards, utilizing AI-assisted tools to accelerate data review and flag anomalies
• Identify and investigate discrepancies or irregularities in pricing information
• Collaborate with cross-functional teams, including FP&A, to address and rectify pricing errors
• Generate pricing analyses based on AAHA and Benchmark standard pricing guides
• Analyze completed veterinary pricing analyses to assess profitability and market competitiveness
• Use quantitative and qualitative methods, including AI-powered analytics, to identify pricing opportunities, risks, and improvement areas
• Collaborate with relevant teams to gather/validate veterinary service cost and market trend data
• Review and audit veterinary invoices to identify missed charges, discrepancies, or errors; leverage automated workflows where applicable to improve throughput and reduce manual effort
• Communicate audit findings to stakeholders and recommend process improvement
• Perform other duties and projects as assigned

Requirements

• 1-2 years strong analytical and quantitative skills with proficiency in data analysis tools. Familiarity with AI-assisted tools or demonstrated curiosity and willingness to adopt them in analytical and reporting workflows
• Knowledge of veterinary industry pricing trends and best practices
• Excellent communication skills to convey complex pricing analyses to diverse stakeholders
• Detail-oriented with a high level of accuracy in data analysis
• Ability to work independently and collaboratively in fast-paced environment

Basic Skills and Qualifications:

• 5 years' experience in veterinary medicine
• Associate's degree

Technical Skills:

• Working knowledge of AAHA practice product category standards
• Proficiency in veterinary practice management software systems
• Minimum of 1-2 years proficiency in Excel and similar data analysis tools; experience with AI-assisted platforms (e.g., Microsoft Copilot, ChatGPT, or similar) a plus

Preferred Skills and Qualifications:

• Bachelor's degree in animal health sciences
• Working knowledge of AllyDVM, Vetcove, and Salesforce. Experience applying AI tools to streamline operational or financial analysis workflows

Physical Requirements:

• Remain in a seated position at least 75% of the time
• Ability to communicate with others via in-person verbal communication, as well as frequent emails and phone/video calls
• Ability to utilize a computer, keyboard and mouse when working
• Ability to occasionally lift and carry up to 40lbs

Supervision: None

Work Location: Hybrid or Remote

Compensation and Benefits

Salary Range: $71,000-75,000

Blue River PetCare team members are eligible to participate in the discretionary annual bonus program.

Blue River PetCare offers the following benefits:

• Health, Dental, and Vision Insurance
• Flexible & Health Spending Accounts
• Disability, Life Insurance, and Critical Illness Coverage
• Retirement plans with company match
• Paid Time Off (PTO), Holidays, and Bereavement
• Employee Assistance Program (EAP)
• Paid Volunteer Time-off
• Pet Perks with industry vendor partners, including deals on insurance, preventatives, food, and supplies
• Chicago CTA Transit Program Benefits
• Discounted gym memberships for local Chicago team members
• Childcare discounts with KinderCare
• Exclusive travel, entertainment, and retail discounts
• Hybrid and remote opportunities

We're proud to announce that Blue River PetCare is a certified Great Place To Work!

Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established.

Diversity is embraced at Blue River PetCare and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.

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