Veterinary Hospital Administrator in Austin, TX, United States
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Veterinary Hospital Administrator
Pet Specialists of Austin
Location: Austin, TX, 78751
Time Type: Full-Time
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Description
Veterinary Hospital Administrator- Pet Specialist of Austin
Austin, TX
Job Summary
Pet Specialists of Austin is seeking an experienced Veterinary Hospital Administrator to lead hospital operations and support a high-performing emergency and specialty veterinary team. This role is responsible for driving operational excellence, fostering a positive and inclusive culture, managing financial and business performance, and partnering closely with medical leadership to deliver exceptional patient care and client service.
Pet Specialists of Austin is a 24/7 emergency and specialty veterinary hospital serving dogs and cats in the Austin area.
Essential Responsibilities
Lead and manage hospital operations to ensure efficiency, compliance, and high-quality service
Recruit, hire, onboard, train, coach, and develop hospital staff
Partner with medical leadership and finance to develop, manage, and execute hospital budgets
Monitor and analyze key performance indicators (KPIs) and financial results
Review and manage P&L performance and drive operational improvements
Set and manage hospital fees in collaboration with leadership
Oversee inventory management and inventory control systems
Manage hospital systems, software, and operational workflows
Ensure safety, security, and compliance with all policies and procedures
Promote a positive, inclusive, and accountable hospital culture
Enhance client experience and employee engagement
Support strategic growth initiatives and operational goals
Required Qualifications
Minimum of 3 years of hospital management or supervisory experience in veterinary medicine
Bachelor's degree in business, healthcare administration, or related field OR equivalent business experience
Strong financial acumen, including budgeting and P&L analysis
Demonstrated leadership experience managing teams at multiple levels
Experience with hiring, performance management, coaching, and corrective action
Excellent interpersonal and communication skills
Strong problem-solving and decision-making abilities
Commitment to delivering outstanding client service
Proficiency with Excel and spreadsheet-based reporting
Ability to lift up to 40 pounds without assistance (with assistance for heavier items)
Certified Veterinary Practice Manager (CVPM)- Preferred
Thrive Pet Healthcare offers a comprehensive benefits package, including:
Competitive compensation
Medical, dental, vision, and life insurance
401(k) with employer match
Paid parental leave
Mental health support resources
Continuing education opportunities and professional development
Pet care discounts and additional pet-related benefits
Student loan assistance tools
Employer-sponsored childcare and elder care support
Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets' primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet's life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.
Who We Are
Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care.
Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions - all while having plenty of fun along the way.
We nurture pets & people through meaningful relationships and exceptional pet care-and we are united by a shared set of values.
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211 Walter Seaholm Dr.
Suite 200
Austin, TX 78701
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