Veterinary Department Coordinator - Exotics

Thrive Pet Healthcare

Culver City, CA
30+ days ago

$23–$26 Per Hour

Highlights

We care about you and your family with benefits such as 100% paid parental leave (and purr-rental leave), mental health support, paid bereavement, financial planning assistance, educational opportunities and much more! At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets.

Numbers & Facts

Location	Culver City, CA
Salary	$23–$26 Per Hour

Description

Veterinary Department Coordinator - Exotics in Culver City, CA, United States

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Veterinary Department Coordinator - Exotics

ACCESS Los Angeles

Location: Culver City, CA, 90232

Time Type: Full-Time

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Description

ACCESS Specialty Animal Hospital Los Angeles is seeking a Department Coordinator to join our Exotics team!

Job Purpose:

Provide enthusiastic, compassionate, and professional care for clients and the referring vet community
Assist in providing support to the department for the purpose of making the flow as efficient and streamlined as possible.

Duties and Responsibilities:

General Morning Routine

Review the scheduled appointments for the day and the week
Conduct appointment confirmations
Collect pertinent medical records from other pDVMs
Ensure New Client Forms are received and/or input
Conduct follow-up calls from the previous day's appointments

Procedural Tasks:

Monitor Department voicemail and email to follow up on client requests
Processing appointment requests
Medical refill request
Medical record requests
General questions
Act as the point of contact for transfers from referring doctors
If the doctor is not available, collect pertinent information regarding the request to transfer and/or align with the client for an appointment
Attempt to resolve client concerns or partner with Management to resolve
Responsible for adding applicable note in patient files regarding patient status, medication, relevant conversations, etc.
Responsible incoming and outgoing mail for department needs

Department Coordinators should be familiar with DA responsibilities as well in the event additional help is required. A strong teamwork mentality is required for this role in order to properly support the department in all aspects.

Compensation: $23-$26/hr, dependent upon experience

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

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211 Walter Seaholm Dr.

Suite 200

Austin, TX 78701

Career Areas

Veterinarian
Veterinary Technician & Assistant
Hospital Support
Hospital Leadership
Central Support & Operations
Student & Training Programs
Open Positions
Doctor Mentorship
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Events
News
Saved Jobs

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