At Creedmoor Road Animal Hospital, we're proud to be part of a privately owned group of six veterinary hospitals serving communities across North Carolina. We're not a corporate practice. We're a close-knit team that believes exceptional patient care starts with happy, supported employees.
Our culture emphasizes teamwork, professional growth, work-life balance, and mental wellness. We are committed to creating a positive environment where employees feel valued and empowered to succeed.
About the Role
We are seeking a Veterinary Client Services and Assistant team member to join our hospital network in a unique hybrid role. This position combines front-office client support with hands-on veterinary assistant responsibilities, allowing you to make a meaningful impact on both the client experience and patient care.
As a float team member, you'll have the opportunity to support multiple Legacy Veterinary Group locations, work alongside a variety of veterinary professionals, and expand your skills across our six-hospital network.
What You'll Do
Client Services Responsibilities
- Greet clients and create a welcoming experience for pets and their families
- Answer incoming calls and provide outstanding customer service
- Schedule appointments and manage daily client communications
- Maintain accurate patient and client records
- Educate clients on hospital services, procedures, and follow-up care
- Navigate multiple computer systems and veterinary software programs
- Provide compassionate support during both routine and emotional situations
Veterinary Assistant Responsibilities
- Assist veterinarians and technicians during appointments and treatments
- Place IV and urinary catheters
- Administer medications via IV, IM, SQ, and oral routes
- Collect blood samples and perform in-house laboratory testing
- Assist with radiology and diagnostic procedures
- Perform dental radiology and support dental procedures
- Monitor patients before, during, and after procedures
- Assist with anesthesia, surgeries, and patient recovery
- Maintain a clean, safe, and organized treatment environment
What We're Looking For
We are searching for someone who is:
- Compassionate and dedicated to animal care
- Trustworthy and dependable
- Professional in communication and client interactions
- Organized and detail-oriented
- Comfortable balancing clinical and client-facing responsibilities
- Adaptable and able to work in multiple hospital locations
- A collaborative team player with a positive attitude
Preferred Skills & Experience
- Veterinary assistant experience is preferred
- Strong customer service and phone skills
- Knowledge of veterinary terminology and medical procedures
- Experience with laboratory work, radiology, and patient care
- Familiarity with anesthesia monitoring and dental procedures is a plus
- Comfort using veterinary software and multiple computer platforms
Benefits
- $200 annual pet care credit for up to two personal pets
- Free exams and bloodwork for your pets
- 20% discount on additional veterinary services
- Access to Royal Canin, Purina Pro Plan for Professionals, and Hill's pet food at reduced pricing
- Three sets of company scrubs and a company jacket provided after 90 days
- Four-day work week
- No weekends
- Flexible scheduling that supports work-life balance
- Paid Time Off and encouragement to use it
- Supportive team culture focused on employee well-being
Continuing Education
We believe learning never stops. Whether it's vendor-hosted lunch-and-learns, hands-on training, mentorship, or formal education, we're committed to helping our team members grow.
Interested in becoming a Registered Veterinary Technician? Team members with veterinary assistant experience who wish to pursue registration may be eligible for educational support. Assistance with school-related expenses is based on academic performance and includes a post-employment commitment agreement after six months of employment.
Why Join Us?
Veterinary experience is a plus, but we recognize that great team members come from many backgrounds. If you're passionate about helping animals, providing exceptional client service, and growing within a supportive privately owned practice, we'd love to meet you.
Join a team where your contributions matter, your growth is encouraged, and your work makes a difference every day. Apply today to learn more about the opportunities available with Creedmoor Road Animal Hospital.