Veterinary Client Service Representative - Work/Life Balance

Veterinary Receptionist / Exam Room Assistant (ERA)

VCA Centennial Valley Animal Hospital – Louisville, Colorado

Full-Time | No Sundays | No Late Nights | Rotating Saturdays

VCA Centennial Valley Animal Hospital is looking for a Veterinary Receptionist / Exam Room Assistant to join our fun, collaborative, and compassionate team!

We are an AAHA-accredited, small animal hospital with a diverse patient base including dogs, cats, rabbits, birds, reptiles, and other exotic pets. We pride ourselves on providing high-quality medicine while creating a comfortable, low-stress experience for both pets and their people.

What You'll Do

This is a dual-role position that combines exceptional client service with hands-on patient support.

Client Service Responsibilities:

• Welcome clients and their pets with a warm, friendly attitude.
• Answer phones, schedule appointments, and assist clients with questions.
• Check clients in and out and help ensure a smooth visit from beginning to end.
• Communicate clearly and compassionately with clients regarding their pet's care.
• Process payments and assist with estimates and treatment plans.
• Maintain accurate client and patient information.
• Work closely with the medical team to keep appointments moving efficiently.

Exam Room Assistant Responsibilities:

• Prepare exam rooms and assist with patient flow.
• Obtain and record patient histories and vital information.
• Assist doctors and technicians during appointments.
• Safely handle and restrain dogs, cats, and other species.
• Assist with collecting samples and performing basic patient care tasks.
• Prepare patients and equipment for procedures.
• Help maintain clean, organized, and well-stocked treatment and exam areas.
• Provide compassionate, Fear Free–focused handling to help reduce patient stress.
• Assist with patient discharge instructions and client education.

What We're Looking For

We are looking for someone who is:

• Friendly, personable, and genuinely enjoys working with people and animals.
• Comfortable working in a fast-paced veterinary environment.
• A strong communicator and team player.
• Dependable, organized, and able to multitask.
• Comfortable handling animals safely and respectfully.
• Able to remain calm and professional during challenging situations.
• Willing to learn and grow within the veterinary field.
• Passionate about providing an excellent client and patient experience.

Veterinary experience is preferred, but we are willing to train the right candidate with a great attitude and willingness to learn.

Why VCA Centennial Valley?

We are a team-oriented hospital that believes work should be both meaningful and fun. Our team works collaboratively to provide excellent medicine while supporting one another.

We practice Fear Free–focused care and use gentle, kind, and respectful animal handling techniques. We have a strong commitment to patient comfort and strive to make every visit as positive as possible.

You'll have the opportunity to work alongside experienced veterinarians, RVTs, veterinary assistants, and client service professionals while gaining exposure to many areas of veterinary medicine.

Benefits

VCA offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance for full-time associates
• Paid vacation
• Sick time
• Holiday pay
• 401(k)
• Associate health and wellbeing resources
• Headspace subscription
• Lyra mental health resources
• Financial wellness resources
• Scrubs provided
• Generous personal pet care discounts
• Continuing education opportunities
• Free CE
• VetGirl and NAVTA subscriptions and more!

Schedule

Work/Life Balance is important to us!

• No Sundays
• No late nights
• Saturdays on rotation
• Full-time position

Pay

$18-$20.20/hr

Accepting applications thru 10/1/2026

Join Our Team!

If you're looking for a position where you can make a difference in the lives of pets and their people, learn new skills, and work with a supportive team, we'd love to meet you!

VCA Centennial Valley Animal Hospital
Louisville, Colorado

Come be part of a team that believes exceptional veterinary care starts with exceptional people.