Veterinary Client Service Representative

Description

Veterinary Client Service Representative 

Midwest Veterinary Dental Services 

Full-time:  Monday- Thursday 7:30a-4:30p and Friday 8a-12p, closed Saturday/Sunday

Elkhorn, WI  

Who we are     

At Midwest Veterinary Dental Services, a Thrive Pet Healthcare partner, we are a team of professionals who are passionate about providing the highest quality and most current dental care for our patients.

We provide all aspects of dentistry, from routine dental exams and equilibration to advanced dentistry such as fillings, endodontics, periodontal therapies, and oral surgery.

We offer our equine services at our facility or yours, and at our referring veterinary clinics in Wisconsin, Illinois, and Upper Michigan (UP). Small animal services are performed on-site at our facility in Elkhorn, Wisconsin

Experience & Skills Required  

We are seeking a compassionate and organized Veterinary Client Service Representative to join our veterinary dental specialty practice. The primary focus will be on companion animals with some cross-over training with our equine CSR support team. 

As the face and voice of our clinic, you will greet clients, schedule specialized oral health consultations, coordinate patient arrivals, and manage billing for advanced veterinary dental procedures.

The ideal candidate possesses excellent communication skills, a calm demeanor in a busy clinical setting, and a genuine love for companion animals. Prior experience in a veterinary front-desk role is highly preferred, but we will train a motivated professional who will bring a positive attitude and strong multitasking abilities. We have a supportive team environment dedicated to exceptional veterinary dental care.   

Benefits – our care in action      

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:      

• Competitive compensation: $17-20/hr-Thrive reviews performance and compensation as part of its approach to recognizing contributions and supporting competitive growth
• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions 
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account ​​​​​​​    
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations 
• Generously subsidized backup and ongoing care support for children, adults, and pets  
• Mental health benefits including coaching and therapy sessions 
• 401k program 
• Continuing education and development support through our library of free CE courses and 3 days PTO to complete 
• Scholarship opportunities      

 Compensation negotiable based on credentials and experience--$17-20/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.  

Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.