Lead a thriving small-animal hospital as Hospital Manager in Mount Vernon, WA, with compensation up to $180,000. This is an opportunity to shape culture, elevate client experience, and drive results in a respected, growth-minded practice.
The Hospital
This long-established, full-service small-animal hospital is known for compassionate, community-centered care and a collaborative workplace. The multi-doctor team provides preventive medicine, dentistry, general surgery, and rehabilitation, with additional services including grooming, boarding, and nutritional counseling. In-house capabilities support efficient, high-quality case management: imaging (X-ray and ultrasound), an in-house laboratory, ECG, digital dental radiography, and convenient medication access via an on-site pharmacy plus prescription fulfillment partnership. The culture emphasizes developing people, practical client education, and a supportive environment where technical and administrative teams work together to deliver excellent patient care.
Location
Live and work in Mount Vernon, WA, the county seat of Skagit County and a riverfront city offering small-city ease with big-region access. A lively downtown, strong local healthcare, and proximity to mountains and islands create an outstanding quality of life.
- Easy regional travel via Interstate 5 and Amtrak service at Skagit Station.
- Spring energy and color with the world-famous Skagit Valley Tulip Festival.
- Riverwalk events, a Saturday farmers market, and summer concerts along the waterfront.
- Arts and culture at the historic Lincoln Theatre and McIntyre Hall.
- Quick access to outdoor recreation: Skagit River, North Cascades trails, and the Anacortes ferry to the San Juan Islands.
- Stable local economy with major employers and excellent healthcare close to home.
Benefits
- Medical, dental, and vision insurance
- Paid parental leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Team member pet care discounts
- Emotional well-being support, including 24/7 EAP and mindfulness app access
- Continuing education stipends and career development resources
- Employee hardship relief fund
- Paid time off and paid holidays
- Life and disability insurance
- Uniform allowance
- Flexible scheduling, including some weekends/holidays as needed
- Relocation assistance considered
The Role
- Lead, coach, and develop client service and clinical support teams; foster trust, accountability, and teamwork.
- Oversee recruiting, hiring, onboarding, training, scheduling, and performance management.
- Partner with the lead veterinarian to optimize client experience, patient flow, and hospital standards.
- Manage budgets, forecasting, revenue cycle, daily reconciliation, and KPI reporting.
- Oversee inventory, purchasing, vendor relationships, contract invoices, and facility maintenance.
- Ensure regulatory and safety compliance (state, OSHA, DEA as applicable) and maintain current hospital permits and credentials.
- Monitor timekeeping and payroll accuracy; manage overtime and attendance exceptions.
- Resolve client concerns with empathy and solutions-focused follow-through.
- Support marketing initiatives, community engagement, and reputation management.
- On-site leadership presence with occasional weekends and holidays.
Requirements
- 5+ years of office or healthcare practice management experience, including 2+ years supervising teams; or a combination of education and experience.
- Bachelor’s degree in business, healthcare administration, or related field preferred.
- Proficiency with spreadsheets, word processing, email, and practice management systems.
- Strong financial and analytical skills; budgeting, reporting, and KPI tracking.
- Excellent communication, organization, and problem-solving abilities.
- Customer service mindset; calm under pressure and collaborative in approach.
- Comfortable working around animals and cleaning agents; able to stand for extended periods and lift up to 50 lbs.
- Flexible schedule with ability to support some weekends and holidays.
- Eligibility to work in the United States.
- Washington veterinary license (or eligibility) if applying as a DVM; not required for non-DVM applicants.
- Preferred: CVPM or MHA; experience with compliance, payroll/timekeeping, and inventory controls.
Apply Now
Interested candidates are invited to click apply. One of our team will be in touch shortly to discuss next steps.