Veterans Affairs Specialist

Posting Information

Posting Information

Posting Number 2027028 Posting/Functional Title Veteran's Affairs Specialist University Pay Plan Title Veteran's Affairs Specialist Location San Marcos Department Office of the University Registrar Recruitment Type Open Recruiting Job Type Full-Time Funding Source Permanent Monthly Salary $3,175.83 Job Category Non-Exempt Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

• Bachelor's Degree
• Minimum of two years of experience in an office environment at an institution of higher education.
• Demonstrated ability to interpret, apply, and explain policies, procedures, and regulations.
• Experience maintaining confidential and sensitive student records in compliance with FERPA and other applicable regulations.
• Strong organizational skills with the ability to manage multiple priorities and meet strict deadlines.
• Experience utilizing databases and student information systems to research, update, and maintain records.
• Excellent written and verbal communication skills, including the ability to provide customer service to diverse populations.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
• Ability to work independently and exercise sound judgment in resolving routine issues.
• Demonstrated punctuality and excellent attendance.

Preferred Qualifications

• Minimum of two years of experience processing VA educational benefits (Chapters 30, 31, 33, 35, 1606, etc.).
• Experience serving as a School Certifying Official (SCO) with the U.S. Department of Veterans Affairs.
• Working knowledge of VA-ONCE, Enrollment Manager, or other VA certification systems.
• Knowledge of federal and state regulations governing veterans' educational benefits.
• Basic understanding of TXST administrative software including BDMS, LOGI, Banner, Degree Works, and various NET applications.
• Experience working in a Registrar's Office at a 4-year, state-funded institution.
• Experience evaluating degree requirements and academic records for benefit eligibility.
• Willingness to occasionally work outside normal business hours.
• Experience working with military-affiliated students, veterans, and dependents.

Job Description

As the Veteran's Affairs Specialist, you will determine which courses are certifiable using degree plans, transcripts, etc. Certify tuition adjustments and coursework for payment. Audit VA student files, certifications, and corrections for accuracy and documentation. Advise dependents of veterans and student-veterans on the certification process for federal and state military education benefits, to include determining eligibility and processing of the Texas Hazlewood Exemption and federal Veterans Benefits Administration benefits, mainly programs within the GI Bill.

Job Duties

• Review and code information sheets. Determine which courses are certified using degree outlines, deficiency plans, transcripts, etc. Certify coursework for payment.
• Report changes in coursework/payment. Notify students of problems in a timely manner so that administrative changes can be made before deadlines.
• Audit VA student files, certifications, and corrections for accuracy/documentation.
• Calculate prior credit for transfer course work to accurately reflect students' academic progress.
• Oversee and assist with filing and tracking VA student electronic files.
• Advise/counsel veterans on application process for VA Educational Benefits.
• Assist with determining eligibility and processing Hazlewood and Chapter 31 benefits.
• Assist customers on phone and in person in a courteous and helpful manner.
• Establish and maintain federal and state training requirements as a school certifying official.

Additional Information to Applicants

Applicant must attach a cover letter and resume.

Job Open Date 09/22/2026 Job Close Date (posting closes at midnight) Open Until Filled Yes Normal Work Days Monday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start 8:00AM Normal Work Hours End 5:00PM Posting Notices Legal and Required Notices

Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

In accordance with federal law, all new employees must complete the Form I-9 and provide acceptable documentation verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.

Why Choose Texas State University?

Join the Texas State Bobcat team and experience a career that offers more than just a job-it's a path to a brighter future. As a Texas State employee, you'll enjoy:

Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.

Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.

Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.

Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.

Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks.

Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.

Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.

At Texas State University, you're not just an employee-you're a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html

Quick Link https://jobs.hr.txstate.edu/postings/58443

Applicant Document

Required Documents

• Resume
• Cover Letter

Optional Documents

• DD 214/DD1300
• Veteran's Preference
• Licensure
• Certifications

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Have you earned a bachelor's degree?

• Yes

• No

• • Do you have experience providing customer service?

• Yes

• No