Vet Assistant - Client Services

Key ResponsibilitiesClient ServicesProvide exceptional customer service to clients both in person and over the phoneSchedule appointments and assist with front desk operationsMaintain accurate patient records and client informationCommunicate professionally and compassionately with pet ownersNavigate multiple computer systems and veterinary software platformsSupport a positive and welcoming environment for clients and patientsVeterinary Assistant DutiesAssist veterinarians and technicians during exams, treatments, and proceduresPlace IV and urinary cathetersAdminister medications through IV, IM, SQ, and oral routesCollect blood samples and perform in-house laboratory testingAssist with radiology and diagnostic imaging proceduresPerform dental radiology and assist with dental proceduresSupport anesthesia and patient monitoringAssist with surgeries, dentals, and patient recoveryDeliver quality patient care while ensuring patient comfort and safetyWhat We're Looking ForWe are looking for someone who is:Compassionate, trustworthy, and patient-focusedA strong communicator with excellent interpersonal skillsOrganized and detail-orientedComfortable working in a fast-paced environmentProficient with computers and multi-system workflowsA positive team player with a willingness to learn and growPreferred QualificationsVeterinary assistant experience preferredCustomer service experience preferredKnowledge of anesthesia, radiology, laboratory procedures, and patient care is highly valuedAbility to work effectively across multiple hospital locationsBenefits$200 annual pet care credit for up to two personal petsFree exams and bloodwork for your pets20% discount on additional veterinary servicesReduced-cost access to Royal Canin, Purina Pro Plan for Professionals, and Hill's pet foodThree sets of company scrubs and a company jacket provided after 90 daysFour-day work weeks with no weekendsFlexible scheduling designed to support work-life balancePaid Time Off and the ability to actually use itSupportive, team-focused cultureContinuing Education & GrowthWe believe in investing in our people. This float position will provide coverage across multiple Legacy Veterinary Group locations, offering variety in your workday and the opportunity to collaborate with teams throughout our six-hospital network.

At Creedmoor Road Animal Hospital, we're proud to be part of a privately owned group of six veterinary hospitals throughout North Carolina. We're not corporate. We're a team that believes happy, supported employees create exceptional client experiences and healthier patients.Our culture is built around collaboration, respect, work-life balance, and mental wellness. We are committed to maintaining a positive, non-toxic workplace where team members can grow professionally while enjoying a rewarding career helping pets and the people who love them.Position OverviewWe are seeking a Vet Assistant - Client Services to join our team in a unique dual-role position that combines veterinary assistant responsibilities with client service support.This float position will provide coverage across multiple Legacy Veterinary Group locations, offering variety in your workday and the opportunity to collaborate with teams throughout our six-hospital network.If you're compassionate, dependable, and eager to grow your veterinary career while delivering outstanding customer service, we encourage you to apply.Key ResponsibilitiesClient ServicesProvide exceptional customer service to clients both in person and over the phoneSchedule appointments and assist with front desk operationsMaintain accurate patient records and client informationCommunicate professionally and compassionately with pet ownersNavigate multiple computer systems and veterinary software platformsSupport a positive and welcoming environment for clients and patientsVeterinary Assistant DutiesAssist veterinarians and technicians during exams, treatments, and proceduresPlace IV and urinary cathetersAdminister medications through IV, IM, SQ, and oral routesCollect blood samples and perform in-house laboratory testingAssist with radiology and diagnostic imaging proceduresPerform dental radiology and assist with dental proceduresSupport anesthesia and patient monitoringAssist with surgeries, dentals, and patient recoveryDeliver quality patient care while ensuring patient comfort and safetyWhat We're Looking ForWe are looking for someone who is:Compassionate, trustworthy, and patient-focusedA strong communicator with excellent interpersonal skillsOrganized and detail-orientedComfortable working in a fast-paced environmentProficient with computers and multi-system workflowsA positive team player with a willingness to learn and growPreferred QualificationsVeterinary assistant experience preferredCustomer service experience preferredKnowledge of anesthesia, radiology, laboratory procedures, and patient care is highly valuedAbility to work effectively across multiple hospital locationsBenefits$200 annual pet care credit for up to two personal petsFree exams and bloodwork for your pets20% discount on additional veterinary servicesReduced-cost access to Royal Canin, Purina Pro Plan for Professionals, and Hill's pet foodThree sets of company scrubs and a company jacket provided after 90 daysFour-day work weeks with no weekendsFlexible scheduling designed to support work-life balancePaid Time Off and the ability to actually use itSupportive, team-focused cultureContinuing Education & GrowthWe believe in investing in our people. Team members have access to ongoing learning opportunities through vendor partnerships, lunch-and-learns, hands-on training, and professional development programs.Interested in becoming a Registered Veterinary Technician? Candidates with veterinary assistant experience who wish to pursue registration may be eligible for educational support. Assistance with school-related expenses is based on academic performance and includes a post-employment commitment agreement after six months of employment.ExperienceVeterinary experience is a plus, but it is not always required for the right candidate. We're willing to train motivated individuals who share our passion for animal care and client service.If you're curious about what privately owned veterinary medicine looks like and want to be part of a team that genuinely values its employees, we'd love to hear from you. Apply today and discover the difference at Creedmoor Road Animal Hospital.