Verification Specialist

Employnet

Mooresville, NC

JOB DETAILS
LOCATION
Mooresville, NC
POSTED
10 days ago

A Verification Specialist who has worked for companies in manufacturing, tools, or sustainability-focused products typically focuses on ensuring product, data, and compliance accuracy. While exact duties can vary by department (customer support, quality assurance, or compliance)

Core Duties
  • Product Verification 
    • Confirm product specifications, serial numbers, warranties, and registrations are accurate. 
    • Validate returned or repaired items meet company standards. 
  • Data Accuracy & Documentation 
    • Review and verify customer or product data in internal systems. 
    • Maintain detailed records of verifications, discrepancies, and resolutions. 
  • Compliance & Quality Assurance 
    • Ensure processes align with company policies and regulatory requirements. 
    • Assist in audits and quality checks for products or service workflows. 
  • Customer & Internal Support 
    • Work with customer service teams to verify warranty claims or product eligibility. 
    • Communicate with logistics, manufacturing, or support teams to resolve inconsistencies. 
  • Fraud Prevention / Risk Monitoring 
    • Identify suspicious claims, duplicate requests, or inaccurate submissions. 
    • Escalate potential fraud or policy violations. 

Daily Tasks
  • Reviewing incoming verification requests (warranty claims, registrations, returns) 
  • Cross-checking product data against internal databases 
  • Contacting customers or vendors for missing or unclear information 
  • Logging verification outcomes and updating systems 
  • Collaborating with other departments to resolve issues 

Key Skills
  • Attention to detail 
  • Analytical thinking 
  • Familiarity with databases or CRM systems 
  • Communication skills 
  • Problem-solving 

Typical Requirements
  • High school diploma or associate/bachelor’s degree (business, operations, or related field) 
  • Experience in data verification, customer service, or quality assurance (preferred) 
  • Basic technical understanding of products (especially tools/equipment)






About the Company

E

Employnet

Always Hiring.™

Consistently Setting the Bar Higher. 

Employnet, Inc. is a global leader in creating flexible workforce solutions. Each day we connect talented people to innovative companies with a wide range of skills and industries, helping to empower success.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Business Services - Other
WEBSITE
http://www.employnet.com