Vehicle Delivery Specialist

Job Description

We are seeking outgoing, enthusiastic, self-motivated, and dedicated individuals for a full-time position as a Delivery Specialist. The Delivery Specialist assists our Sales Department in maintaining a high customer satisfaction standard by teaching/explaining the features and functions of vehicles to new owners. The ideal candidate is tech-savvy and customer service oriented. He/she will work closely with the sales staff to provide a truly excellent delivery experience both at the dealership and in visits to customer homes to continue the delivery experience.

Responsibilities

• Delivers newly purchased vehicles to customers, ensuring the customer understands the vehicle features, warranty, and Toyota Care
• Trains customers on the use of the features, functions, and technology available on their new vehicle
• Ensures vehicles are in "ready to deliver" condition
• Maintains a high standard of delivery quality
• Confirms delivery of correct vehicle as matched to appropriate paperwork
• Helps to address customer concerns or complaints
• Helps to coordinate vehicle orders, which includes frequent communication with customers
• Introduces customers to key members of MMT staff
• Maintains delivery area and attends training sessions and sales meetings as necessary

Qualifications

• High school diploma or GED preferred
• Commitment to gaining an in-depth knowledge of Toyota vehicles, features, and technology
• Excellent communication skills, verbal and written
• Strong computer and internet skills
• Excellent customer service focus
• Unrestricted driver's license and clean driving record
• Neat, clean, and professional appearance
• Good problem solving skills
• High energy level, positive attitude, and the desire to work in a fast-paced environment

Company Description

The Automotive Industry is thriving and Mark Miller Toyota is always looking for great people to add to our team! We believe that employees who are treated with respect and appreciation are likely to treat customers the same way. Our business succeeds because we never forget that without happy employees, we cannot expect to have happy customers. We’re looking for people who share our desire to be “Famous for Customer Service”. 

Our success is founded on our integrity, and we hire people who not only want to do outstanding work, but who also think a job should be a fun part of their day. Successful candidates must respect others and enjoy helping customers. Being a member of our team requires determination, social skills, professionalism, and an overall competitive desire for achievement. If you are interested in joining our fine family of professionals, we encourage you to continue with this job application.

Mark Miller Toyota is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, genetics, citizenship, disability, or veteran status.

Benefits

• Medical Insurance
• Dental Insurance
• 401(k) with 3% Company Match
• Paid Vacation
• Life Insurance
• Disability Insurance
• Café on Site
• Employee Discounts for Parts & Service and Vehicle Purchases