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Vehicle Control Support Engineer Posting Start Date: 21826 Job Location Short: Tucson Arizona USA 85706 Requisition ID: 35089 Onsite or Remote: Onsite Position: Shape the Future of Mining with Komatsu Mining Technology Solutions
At Komatsu Mining Technology Solutions, we were not just talking about progress and innovation - we were making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.
Job Overview To provide technical support, troubleshooting, and performance optimization for the Vehicle Control systems of the FrontRunner Autonomous Haulage System (AHS) as part of the Global Support team. This role ensures reliable autonomous operations by diagnosing Autonomous Truck (AT) control-related issues, implementing corrective actions, and driving continuous improvements in system performance and safety.
Key Job Responsibilities • Correspond technical inquiries related to AT from AHS regional support team. • Provide immediate investigation support for incidents involving AT in customer sites. • Assist with various short- and mid-term projects for AHS. • Provide technical support through tasks assigned in the Zendesk Ticketing System while complying with established Service Level Agreements. • Assist in the creation and updating of AHS-related documentation, including: • Release notes • Operator manuals • Parts and service news • Flash news • And other related documentation through assigned tasks. • Collaborate with various OEM organizations and regional teams to provide support, including Vehicle Control (e.g., FADC Team in Japan and Engineering and QA Team of PMO).
Required Skills • Bachelors degree in Engineering, Mechanical, or Electrical, or STEM-related field, or 3 years of experience in troubleshooting, maintenance, testing, or similar technical duties and customer support for heavy equipment in a mining environment. • Ability to interpret hydraulic and electrical schematics. • Ability to follow and write technical instructions. • Provide solutions using critical thinking and problem-solving skills. • Ability to travel up to 25. • Standard business travel consists of a two- to three-week international trip to support deployment activities while working with Komatsu regional personnel.
Desired Skills • FrontRunner and/or DISPATCH system knowledge. • High-level analytical and troubleshooting skills on mining equipment, especially haul trucks. • Windows, Linux, Unix systems. • AHS hardware structure and function. • Database structure or query basics.
Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information Komatsu is a world leader in manufacturing, construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors, and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment where you can grow your skills and career and contribute to a sustainable, clean-energy future.
If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world.
EEO Statement Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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