VCS Region Director- Sacramento CA

U.S. Department of Veterans Affairs

  • Sacramento, CA
  • 3 days ago
  • $128,603 Per Year

Highlights

Human Resources & Workforce Management: Provide regional oversight and leadership for Human Resources activities, including staffing, recruitment, employee relations, workforce planning, and personnel actions. VCS is a program office in the Veterans Health Administration (VHA) that is Veteran facing, providing Americas Veterans enrolled in VAs Health Care System, their families, caregivers, and VA employees reasonably priced merchandise and services essential to their comfort and well-being.

Numbers & Facts

LocationSacramento, CA

Description

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VCS Region Director- Sacramento CA

Department of Veterans Affairs

Veterans Health Administration

Veterans Canteen Service

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

The VCS Region Director leads operations across a designated region of VA medical centers and outpatient clinics. The director oversees mission delivery, financial planning and performance, and initiatives to improve efficiency and service. The role also sets short- and long-term strategies aligned with VHA goals and VCS priorities and provides supervisory and technical guidance to promote consistent performance across the region.

Learn more about this agency

Summary

The VCS Region Director leads operations across a designated region of VA medical centers and outpatient clinics. The director oversees mission delivery, financial planning and performance, and initiatives to improve efficiency and service. The role also sets short- and long-term strategies aligned with VHA goals and VCS priorities and provides supervisory and technical guidance to promote consistent performance across the region.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Sacramento, CA

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary $128,603 - $128,603 per year Pay scale & grade

VE 18

Promotion potential 19

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 1101 General Business And Industry

Supervisory status Yes Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Confidential Position sensitivity and risk High Risk (HR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Credentialing
  • Suitability/Fitness

Financial disclosure required Yes

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CBAD-13085464-27-US Control number 888002900

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

Duties

Help

Duties include, but are not limited to, the following:

  • Budgeting & Financial Oversight: Develop and manage canteen budgets to achieve sales goals and maintain financial sustainability. Analyze financial reports to identify trends and implement solutions to address operational and financial challenges.
  • Human Resources & Workforce Management: Provide regional oversight and leadership for Human Resources activities, including staffing, recruitment, employee relations, workforce planning, and personnel actions. Supports effective staffing strategies, employee engagement, and workforce development across the region.
  • Operational Compliance & Site Evaluations: Conduct regular site visits to assess canteen operations, ensuring compliance with policies and performance standards. Implement corrective actions to resolve deficiencies and improve effectiveness.
  • Talent Management & Hiring: Train and develop Canteen Managers. Evaluate Canteen Manager performance, identify development opportunities, and support career progression decisions. Lead recruitment and hiring for key positions, including Assistant Canteen Chiefs and Canteen Chief roles.
  • Customer Experience & Quality Assurance: Lead initiatives to enhance customer service, ensuring high-quality food offerings and adherence to established retail and food service standards.
  • Stakeholder Engagement & Communication: Maintain strong partnerships with Medical Center leadership and VA officials. Communicate key operational issues to executive leadership to ensure awareness and alignment.
  • Resource & Inventory Management: Oversee allocation of personnel, equipment, and supplies to maximize efficiency. Ensure proper inventory control, asset protection, and coordination of equipment procurement and evaluation.
  • Strategic Planning & Program Development: Analyze financial and staffing data to optimize workforce planning. Contribute to marketing strategies, deliver briefings and training, and lead special projects to drive growth and improve operations.

Requirements

Help

Conditions of employment

As a Condition of Employment for accepting this position, you will be required to serve a 1-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • Your performance and conduct
  • The needs and interests of the agency
  • Whether your continued employment would advance organizational goals of the agency or the Government
  • Whether your continued employment would advance the efficiency of the Federal service
  • ServSafe certification required (or must be obtained within 90 days of hire)
  • Background Investigation: Will be required to obtain and maintain a Tier 4-level background investigation.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Additional Conditions of Employment include:

  • Selective Service Registration is required for males born after 12/31/1959.
  • Subject to background/security investigation.

Qualifications

  • Education & Equivalent Experience: Bachelors degree in business administration, Retail Management, Food Service Management, or an equivalent combination of education and/or relevant experience in food service or retail management.
  • Multi-Unit Leadership Experience: Minimum of five (5) years of multi-unit management experience in food service, hardline or soft line retail, such as experience with big box or national chain retailers.
  • Operational Knowledge: Demonstrated knowledge of operational policies, procedures, and programs within a structured retail or restaurant organization.
  • Financial Analysis: Proven ability to analyze operating budgets and financial statements, identify trends, and implement effective solutions.
  • Program & Initiative Management: Experience planning, developing, and executing retail, food service, or vending programs and initiatives across multiple locations.
  • Leadership & Team Management: Effective leadership skills, including experience managing teams across multiple or remote locations.
  • Communication & Collaboration: Excellent communication and interpersonal skills, with the ability to collaborate across teams and influence stakeholders at all levels.
  • Technical Proficiency: Demonstrated proficiency in Microsoft Word, Excel, and PowerPoint with a minimum of two (2) years of regular professional use.
  • Food Safety & Compliance: ServSafe certification required (or must be obtained within 90 days of hire).

Education

  • Bachelors degree in business administration, Retail Management, Food Service Management, or an equivalent combination of education and/or relevant experience in food service or retail management.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

NOTE: A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

To apply for this position, you must provide a complete application package that includes:

  • Resume

The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal Employees), etc.

  • Most recent SF-50
  • Performance Appraisal
  • Separation Notice (RIF)

Veterans Preference: Since the Veterans Canteen Service falls under 38 U.S.C. 7802, traditional Veterans Preference rules do not apply. Qualified Veterans will, however, be given full consideration for this position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants are encouraged to apply online. All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/19/2026 to receive consideration.

  • To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.

All applicants are encouraged to apply online. All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on to receive consideration.

  • To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.

Agency contact information

Undra Stewart

Phone 3148451471 Address VCS Central Office

1 Jefferson Barracks Drive Bldg. 25

St. Louis, MO 63125

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

To apply for this position, you must provide a complete application package that includes:

  • Resume

The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal Employees), etc.

  • Most recent SF-50
  • Performance Appraisal
  • Separation Notice (RIF)

Veterans Preference: Since the Veterans Canteen Service falls under 38 U.S.C. 7802, traditional Veterans Preference rules do not apply. Qualified Veterans will, however, be given full consideration for this position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants are encouraged to apply online. All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/19/2026 to receive consideration.

  • To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.

All applicants are encouraged to apply online. All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on to receive consideration.

  • To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.

Expand Hide how to apply

Agency contact information

Undra Stewart

Phone 3148451471 Address VCS Central Office

1 Jefferson Barracks Drive Bldg. 25

St. Louis, MO 63125

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Veterans Health Administration

Since 1946 Veterans Canteen Service (VCS) has delivered the VCS benefit to millions of Veterans enrolled in the Department of Veteran Affairs (VA) Healthcare system, the largest Healthcare system in the United States. VCS is a program office in the Veterans Health Administration (VHA) that is Veteran facing, providing Americas Veterans enrolled in VAs Health Care System, their families, caregivers, and VA employees reasonably priced merchandise and services essential to their comfort and well-being. The VCS operates cafés, retail stores, coffee shops, and vending machines across the country.

Agency contact information

Undra Stewart

Phone 3148451471 Address VCS Central Office

1 Jefferson Barracks Drive Bldg. 25

St. Louis, MO 63125

US

Summary

The VCS Region Director leads operations across a designated region of VA medical centers and outpatient clinics. The director oversees mission delivery, financial planning and performance, and initiatives to improve efficiency and service. The role also sets short- and long-term strategies aligned with VHA goals and VCS priorities and provides supervisory and technical guidance to promote consistent performance across the region.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Sacramento, CA

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary $128,603 - $128,603 per year Pay scale & grade

VE 18

Promotion potential 19

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 1101 General Business And Industry

Supervisory status Yes Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Confidential Position sensitivity and risk High Risk (HR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Credentialing
  • Suitability/Fitness

Financial disclosure required Yes

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CBAD-13085464-27-US Control number 888002900

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