Valet Guest Ambassador

Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return. Efficiently and safely drives guests vehicles to and from assigned parking areas.

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule

 Valet Guest Ambassador


JOB DESCRIPTION:


Valet Guest Ambassador will greet guests in a professional manner as they arrive at the hotel. Candidates must be able to work a flexible schedule to include weekends and holidays. 


Essential Functions:

• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
• Communicate parking procedures to guests.
• Drive Airport Shuttle for guest pick up and departure
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Making sure all public areas/walkways are safe and clutter-free. (This includes helping Engineering Department in the winter with snow removal
• Efficiently and safely drives guests vehicles to and from assigned parking areas
• Accurately fills out key information tickets for each set of keys and stores keys accordingly
• Consistently and carefully hangs keys and pulls them from their assigned area
• Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports
  any incidents to the Supervisor and/or Security
• Accurately and thoroughly completes all required operational forms and reports
• Consistently demonstrates conscientious cash handling in accordance with departmental procedures

 


JOB REQUIREMENTS:

• Must have experience in a guest contact position
  •Must possess a valid driver license with clean driving record
  •Must have excellent interpersonal communication skills
  •Previous cash handling experience is preferred
  •Must have a high school diploma or G.E.D and 21 years of age
  •Must be able to drive both automatic and shift manual    

 **For questions and inquiries please call Aaron or Jesse at (402)904-4800.