Valet & Bell Lead (Horseshoe Bossier)

Caesars Entertainment Inc

  • Bossier City, LA
  • 23 days ago

    Highlights

    Responsible for coordinating breaks, ensuring that training and training follow-up is accomplished, handles guest complaints, gives out WOW's, and coaches employees. Must be able to present a valid Louisiana driver's license record with no moving violations or traffic citations in the past 5 years.

    Numbers & Facts

    LocationBossier City, LA

    Description

    The Valet & Bell Lead oversees the Valet Parking & Bell Attendants. Parks and retrieves customers' passenger vehicles, while providing excellent customer service.

    • Must be able to present a valid Louisiana driver's license record with no moving violations or traffic citations in the past 5 years.

    • Must be able to obtain Responsible Vendor Certification.

    • One-year previous customer service experience is preferred, with the ability to provide courteous, friendly and efficient service.

    • Previous experience as a Valet Parking Attendant is preferred.

    • Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion.

    • Must be able to work any day of the week and any shift.

    • Must be able to get along with co-workers and work as a team.

    ADDITIONAL REQUIREMENTS

    • Must be able to run for extended periods on all types of surfaces, as well as up and down stairs.

    • Must be able to respond to visual and aural cues.

    • Must present a well-groomed appearance.

    • Must be able to drive all types of passenger vehicles with automatic or manual transmissions in a safe fashion.

    • Must be able to work and quickly maneuver inside and outside, sometimes in temperatures in excess of 115 degrees and as cold as 10 degrees.

    • Responsible for coordinating breaks, ensuring that training and training follow-up is accomplished, handles guest complaints, gives out WOW's, and coaches employees.

    • Ensures the proper running of the department and that all service standards are being met.

    • Follows daily schedule to ensure that all employees are clocking in and out as scheduled.

    • Acknowledges, greets and converses in English with customers who leave their car in Valet for parking.

    • Drives and parks cars to designated areas of Caesars parking lot.

    • Safely returns any cars from the valet parking area back to customers.

    • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

    • Responsible for coordinating breaks, ensuring that training and training follow-up is accomplished, handles guest complaints, gives out WOW's, and coaches employees.

    • Ensures the proper running of the department and that all service standards are being met.

    • Follows daily schedule to ensure that all employees are clocking in and out as scheduled.

    • Acknowledges, greets and converses in English with customers who leave their car in Valet for parking.

    • Drives and parks cars to designated areas of Caesars parking lot.

    • Safely returns any cars from the valet parking area back to customers.

    • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

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