Valet Attendant - Valet

    Highlights

    The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.

    Numbers & Facts

    LocationIndiana

    Description

    Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

    Job Description:

    POSITION SUMMARY:

    The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys.

    ESSENTIAL FUNCTIONS:

    (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

    • Display positive and professional attitude and presentation at all times when communicating with guest. 
    • Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
    • Responsible for the staging of guest vehicle.
    • Responsible for parking guest vehicle in the parking garage.
    • Responsible for retrieval of vehicles in a timely manner.

    NON-ESSENTIAL JOB FUNCTIONS

    • Attend seminars when needed.

    EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

    (Related education and experience may be interchangeable on a year for year basis)

    High School diploma or equivalent required.  The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.

    ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

    • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
    • Must successfully pass background check.
    • Must successfully pass drug screening.
    • Must be at least twenty-one (21) years of age.
    • Must be able to work holidays and weekends, as well as flexible shifts.
    • Good driver’s record within the last 48 months and cannot have more than 3 points on record.
    • Must provide a current driving record.
    • Must have the ability to drive various types of vehicles.
    • Must be tolerant of moderate to severe weather conditions.

    KNOWLEDGE OF:

    • Excellent customer service skills.

    ABILITY TO:

    • Be flexible to work varying shifts and time schedules as needed.
    • Communicate effectively with all levels of employees and guests.
    • Remain calm in a hectic, fast-paced atmosphere.
    • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
    • Drive and handle cars of all makes and models, and all types (ie. Automatic, manual, etc.).
    • Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
    • Must be able to walk/run 90% of shift and stand 10% of shift.
    • Must be tolerant of running, stooping, and bending for long periods of time

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