Come and join our team! We are a local growing private medical practice specializing in the diagnosis and treatment of patients with diseases of the retina and vitreous. We are looking for individuals who would like to establish a career in healthcare working with nationally recognized physicians. We provide on the job training giving you the ability to grow and advance your skills along with gaining innovative knowledge. Established in 1977, we have locations all over Northern California including Sacramento, Grass Valley, Roseville, Stockton, Modesto, Merced, Fairfield, Elk Grove, Folsom, Yuba City and Chico. Our physicians are nationally known, and we continue to be on the leading edge of retina care by utilizing the latest equipment and both participating in and designing new clinical trials to advance the state of care for retinal diseases. Join 250+ other team members working for our nationally recognized retina specialty practice in a fast paced, high volume medical office.We seek a full-time Ophthalmic Technician to support our team. Although you must be able to work independently, you will be working directly with physicians, patients, and clinical and business office staff. Collaboration and being a team player are essential to the success of this role. This position will require travel to other locations as needed.
Responsibilities:
Perform Valeda-related duties including:
Scheduling patients for Valeda treatments in accordance with provider orders and established treatment protocols
Coordinating and confirming all required authorizations and ensuring treatment eligibility prior to scheduling
Preparing and organizing patient charts, documentation, and required imaging/testing for Valeda visits
Assisting with patient work-up, including verifying medical history, medications, and readiness for treatment
Supporting clinical staff during Valeda treatment workflow to ensure timely and efficient patient flow
Providing patient education reinforcement related to Valeda treatment expectations, scheduling frequency, and follow-up visits
Coordinating follow-up appointments and ongoing treatment schedules based on provider guidance
Communicating with providers, technicians, and pre authorization teams to ensure continuity of care
Obtain chart from office
Call patient back by first and last name and verifies patients DOB
Greets patients warmly and introduce self and role to patient and family members
Verify physician's orders
Dilate patient's eyes
Complete a patient history
Check visual acuity
Obtain quality OCT
Accurately enter chief complaint in EHR
Accurately enter all information from abstraction forms in EHR
Understand which testing/imaging is required for each diagnosis
Understand information required to meet meaningful use and MIPS requirements
Inform patient of expectations for visit
Escort patient to photos, sub waiting or exam room
Mail out referral letters, as appropriate
Thoroughly and accurately document patient visits
Work quickly and efficiently to maintain an expedient clinic flow
Schedule patient/reschedule patients as needed
Understand which diagnosis' are emergencies and which are not
Understand length of time when all diagnosis' should be scheduled
Understand how to answer telephone calls using appropriate verbiage
Open all diagnostic and exam rooms including: turning on equipment as needed, logging into phone at tech desk, cleaning and setting out appropriate instruments, lenses, etc.
Accurately count all medications before clinic and log on drug log
Ensure rooms are stocked and ready for patients when opening rooms in the morning and after lunch
Wipe down necessary equipment and instruments with alcohol wipes while patient is watching
Use hand sanitizer or wash hands while patient is watching
Properly instill eye drops and understand the indication/contraindication for use in dilation
Make dilation drops properly
Understand basics of Front Desk position including, but not limited to, making appointments, working tasks, answering phones, checking faxes
Back up Front Desk when needed for coverage
Understand emergency protocols
Ability to maintain a HIPAA and OSHA compliant workstation
