Highlights
As a UX Researcher, you'll uncover valuable customer insights, identify opportunities for improvement and help shape digital experiences that meet customer needs. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Numbers & Facts
| Location | Pleasant Prairie, WI |
| Industry | Business Services - Other |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1980 |
| Website | https://www.uline.jobs/ |
Description
UX Researcher
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158
It’s all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business. As a UX Researcher, you'll uncover valuable customer insights, identify opportunities for improvement and help shape digital experiences that meet customer needs. Collaborate with cross-functional teams to turn research into action and influence decisions across our growing North American company.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Develop and execute user research strategies across Uline’s customer-facing eCommerce channels and internal applications.
Conduct quantitative and qualitative research, including market and competitive analysis, to identify user needs and opportunities.
Create test plans, deliverables and presentations to communicate insights and guide business decisions.
Partner with UX Designers, business teams and stakeholders to develop user-centered solutions based on research.
Minimum Requirements
Bachelor’s Degree in User Experience (UX) Design / Research , Psychology, Human-Computer Interaction (HCI), Anthropology or related field.
2+ years of UX research experience.
Experience facilitating collaborative workshops.
Excellent analytical, time management and communication skills.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
On-site café and first-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
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About Company
In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company.
Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 900+ page catalog reaches businesses nationwide, offering over 41,000 products always in stock for quick delivery.
With over 9,000 North American employees, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA; Reno, NV; Miami, FL; and Columbus, OH. There are also locations in Mexicali and Monterrey, Mexico and near Toronto and Edmonton, Canada.
Uline is a drug-free workplace.