| Location | Albany, NY (Remote) |
PERSONNEL REQUEST DOCUMENT
PRD Number 145
Job Title & Skill Level UX Engineer- Level I
Designated Work Location: 40 North Pearl St, Fl 4, Albany, NY 12207
Anticipated Duration of the Engagement: 36 mo
Project or Program name the consultant will be working on: FH
Duties and Responsibilities to be performed by the consultant
UX Engineer I (UI/UX Designer Specialist I) Job description: Consulting with stakeholders to understand business goals
Helping to solve complex business issues from strategy to execution, as part of a team of problem solvers
Designing, developing and implementing both client and internal facing applications and providing technology tools that help drive NYS strategic initiatives
Using enterprise architecture across application areas to build delivery models that map capabilities to business needs outlined by NYS
Using multiple sources of information including broader stakeholder views to develop solutions and recommendations
Addressing defects and enhancements as part of the application support lifecycle
Participating in incident resolution post implementation as required
Creating and carrying out user research plans (i.e., surveys, interviews, focus groups, etc.), as well as explaining user research results to internal and external stakeholders Planning and facilitating design thinking workshops (i.e., journey mapping, user needs modeling, etc.) Creating UX deliverables (i.e., user models and scenarios, sketches, user stories, user flows, wireframes, storyboards, sitemaps) Creating and iterating on interactive user experience prototypes that require coding
Planning and conducting usability testing, analyzing user feedback and activity, and iterating to improve the user experience Working closely with developers to bring designs to life and iteratively improve solutions Collecting quantitative and qualitative UX metrics that support usability validation Assisting with content development Designing for multi-device web, iOS, and Android contexts Other duties as assigned Consultants may be eligible to telecommute for more than 50% of their work hours, up to and including 100% remote work. Telecommuting arrangements require direct manager approval and are subject to change based on program needs. Consultants approved for 100% remote work must attend monthly in-person meetings at the Albany office and be available for major milestone meetings as needed.
Mandatory Qualifications
Level I- Between three (3) and seven (7) years of experience as a UX Engineer
Five to seven years of experience in UI/UX engineering on full life cycle of design deliverables including wireframes, mockups, journey maps, prototypes, story boards and user surveys.
One to two years working in an Integrated Eligibility System Program in various workstreams in a Health and Human Service setting.
Desirable Qualifications
One to two years of experience with Adobe Creative Suite or Figma.
One to two years of experience with user research, user modeling and usability testing.
One to two years of experience with CSS3, HTML5, and JavaScript.