| Location | Menlo Park, CA (Remote) |
| Salary | $57–$77 Per Hour |
We are looking for a UX Designer III with strong hands-on experience in Conversational AI, NLP, and AI-powered user experiences. This individual will work cross-functionally with business stakeholders, engineers, researchers, product partners, and design teams to help develop scalable conversational solutions and internal AI products.
The ideal candidate combines user-centered design expertise with a strong understanding of conversational AI systems, NLP techniques, AI architecture, and evaluation methods. This role requires someone who can translate business needs into detailed technical and functional requirements while helping shape the direction of conversational experiences.
Key Responsibilities Include:
Research and apply industry best practices and emerging approaches in Conversational AI, NLP, and AI-driven user experiences.
Use NLP techniques to transform natural language data for classification and conversational AI applications.
Partner with engineers, applied researchers, product teams, and business stakeholders to design, test, and deliver scalable AI solutions.
Translate high-level business requirements into detailed system-level and functional requirements for technical implementation.
Understand how APIs, databases, AI models, and other technologies integrate within conversational systems.
Help define the technical and experience direction for conversational assistants and AI-powered products.
Create and maintain detailed conversation flows, system diagrams, requirements, and supporting documentation.
Contribute to requirements gathering, user stories, estimates, prioritization, and roadmap planning.
Design and support testing approaches including A/B testing, usability testing, QA, focus groups, and other evaluation methods.
Analyze testing results and iterate on solutions to improve usability, quality, and customer experience.
Collaborate across business and engineering teams and serve as a bridge between technical and non-technical stakeholders.
Contribute to proofs of concept, pilots, and production-ready AI solutions.
Educate stakeholders and cross-functional partners on conversational design principles, AI capabilities, and best practices.
Required Qualifications:
5+ years of experience solving problems using Conversational AI, NLP, NLU, LLMs, virtual assistants, chatbots, or related technologies in a professional or academic setting.
Hands-on experience developing, designing, evaluating, or implementing Conversational AI or NLP-based solutions.
Strong understanding of NLP techniques, machine learning concepts, text representation, and classification methods.
Experience working with conversational AI or LLM architecture and evaluation.
Ability to act as a bridge between business stakeholders and engineering or technical teams.
Experience translating business needs into technical, system-level, and functional requirements.
Experience collaborating with engineering, product, data, research, and design partners in an agile environment.
Strong understanding of user-centered design principles, UX standards, and best practices.
Experience creating conversation flows, system documentation, user stories, requirements, and related design artifacts.
Ability to work independently, manage ambiguity, and drive projects in a highly collaborative environment.
Preferred Qualifications:
Master’s degree in Computer Science, Computational Linguistics, Engineering, Informatics, or a related field, or equivalent practical experience.
Experience with Salesforce or related enterprise platforms.
Experience supporting workforce optimization, employee experience, customer support, or service automation initiatives.
Experience leading a pod, workstream, project, or cross-functional initiative.
Experience delivering detailed conversational copy decks, including edge cases, versioning, and metadata.
Experience taking Conversational AI solutions from proof of concept or pilot through implementation or scaled deployment.
Our benefits package includes:
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities.Applicants requiring reasonable accommodation during the application or interview process should contact HR@inspyrsolutions.com
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