UX Designer II

Client is seeking a UX Researcher to lead mixed-method research across a complex hardware and software ecosystem, including consumer IoT applications, heavy-equipment controls, and technical B2B portals. Support research involving consumer IoT applications, smart devices, heavy-equipment controls, and technical portals.

Overview

Client is seeking a UX Researcher to lead mixed-method research across a complex hardware and software ecosystem, including consumer IoT applications, heavy-equipment controls, and technical B2B portals. This role will own the full research lifecycle and translate qualitative and quantitative findings into actionable product insights.

Core Responsibilities

• Lead end-to-end qualitative and quantitative UX research initiatives.
• Design research plans, methodologies, study materials, and participant recruitment strategies.
• Conduct contextual inquiries, user interviews, usability testing, and other mixed-method studies.
• Research diverse B2B and B2C user groups across digital interfaces and physical environments.
• Analyze and synthesize research data into clear findings, recommendations, and actionable insights.
• Communicate findings through data-driven storytelling to Product, Engineering, and UX Design teams.
• Support research involving consumer IoT applications, smart devices, heavy-equipment controls, and technical portals.
• Champion user needs and accessible design practices throughout the product development process.
• Maintain and manage research findings within a centralized research repository.

Essential Qualifications, Skills, and Technologies

• Hands-on UX research experience across the complete research lifecycle.
• Experience designing and conducting qualitative and quantitative research.
• Experience with contextual inquiry, usability testing, user interviews, participant recruitment, and research synthesis.
• Experience researching both B2B and B2C user populations.
• Experience working across integrated hardware and software experiences.
• Experience studying IoT, smart device, connected product, or physical control workflows.
• Ability to translate complex research data into actionable product recommendations.
• Experience collaborating with Product, Engineering, and UX Design teams.
• Experience managing or contributing to a centralized research repository.
• Understanding of accessibility and inclusive design practices.

Work Details

• Onsite role.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.