UX Designer

Use participatory design methods (e.g., paper prototyping, co-creation sessions, card sorting) to uncover vision, business models, assumptions, and implicit knowledge about user needs and behaviors. Support design simplification for screens containing complex data related to hospital capacity, patient flow, beds, staffing, and related operational factors.

UX Design Engineer
Remote Role
Duration: 6+ months

Roles and Responsibilities

• Analyze complex healthcare operations workflows and translate them into user-friendly UX design approaches.
• Support design simplification for screens containing complex data related to hospital capacity, patient flow, beds, staffing, and related operational factors.
• Create and iterate UX artifacts such as wireframes, visual designs, flow diagrams, and Figma-based prototypes.
• Gather input from product stakeholders and appropriate subject matter experts to understand workflows, pain points, and usability needs.
• Clearly articulate design rationale, trade-offs, and recommendations to product management, engineering, and leadership stakeholders.
• Document design decisions, assumptions, feedback, and agreed changes in a clear and traceable manner.
• Use participatory design methods (e.g., paper prototyping, co-creation sessions, card sorting) to uncover vision, business models, assumptions, and implicit knowledge about user needs and behaviors
• Translate abstract problems into structured solution roadmaps by asking thoughtful, probing questions
• Capture insights from stakeholders and validate findings to ensure alignment and accuracy
• Conduct user research to understand user needs, mental models, and workflows
• Synthesize research findings and create clear visualizations that communicate key insights around user and customer behaviors
• Develop annotated wireframes and prototypes that effectively communicate user experience and application behavior
• Lead and influence cross-functional discussions on current UX initiatives and the broader design strategy
• Build domain knowledge across industrial businesses, including products, processes, customers, and competitors
• Drive effective documentation and communication of design solutions through wireframes, mockups, prototypes, and user stories
• Stay current on and lead exploration of emerging trends in design, technology, and industry practices

Required Qualifications

• Bachelor s degree in design or a related field
• 8+ years of experience in UX/design

Industry Experience

• Experience in designing for the healthcare industry is highly desired
• Proven experience working in enterprise and complex environments

Technical Expertise

• Strong understanding of Agile and Lean UX methodologies
• Proficiency with modern design and prototyping tools (e.g., Adobe Creative Suite, Sketch, OmniGraffle)
• Ability to create concepts using sketching, brainstorming, and other generative techniques
• Experience with interactive and time-based prototyping tools (e.g., Hype, Keynote)
• Strong visual communication and storytelling skills

Business Acumen

• Ability to connect industry trends to internal strategy and recommend actionable insights
• Solid understanding of design thinking principles and their business value
• Systems thinking mindset, with the ability to understand how components interact within larger organizational and technical systems

Leadership

• Advocates for a collaborative, transparent, and data-informed decision-making process
• Effectively communicates UX concepts and rationale to cross-functional stakeholders
• Demonstrate empathy and awareness of cultural and organizational dynamics
• Strong ability to interpret and communicate customer perspectives, behaviors, and motivations
• Comfortable making informed decisions in ambiguous environments with incomplete information

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.