UX Content Writer

Our client is seeking a UX Content Writer for a 6+ month fully onsite contract in Irving, TX. No C2C!

Required Skills & Experience

• 0-2 years, including internships, academic projects, freelance work, or related professional experience
• Strong writing, editing, proofreading, and communication skills are essential. The ability to simplify information, write concise customer-focused copy, incorporate feedback, and collaborate effectively within a cross-functional product team is required.

Desired Skills & Experience

• Bachelor’s degree preferred in Communications, English, Journalism, UX, Design, Human-Computer Interaction, or a related field. Equivalent experience may be considered in lieu of a degree.
• Experience writing for websites, mobile apps, e-commerce, retail, loyalty, ordering, delivery, or other customer-facing digital experiences
• Familiarity with UX writing, content design, accessibility, inclusive language, or user research
• Experience using Figma or a similar collaborative product design tool
• Familiarity with content standards, design systems, reusable content patterns, or editorial guidelines
• Online portfolio or work samples demonstrating writing, editing, content design, or problem-solving. Work samples may include academic, internship, freelance, personal, or professional projects
• Demonstrated ability to write concise, actionable microcopy for digital experiences or complex user flows
• Ability to work within established brand voice, tone, terminology, legal, and compliance requirements
• Working knowledge of user research and usability testing methods, including the ability to incorporate findings into content decisions
• Understanding of information architecture, interaction design, and how content supports product usability
• Ability to manage multiple assignments and priorities with guidance and communicate about priorities
• Understanding of agile methodologies and how content design integrates into agile product teams
• Excellent written, verbal, and presentation skills
• Curiosity about customer behavior, language, digital products, AI, and emerging content-design practices
• Comfort using AI-assisted writing and ideation tools responsibly while applying editorial judgment and established content standards
• Ability to give and receive constructive feedback in collaborative design critiques and content reviews
• Willingness to learn new tools, processes, and content-design practices

What You Will Be Doing

• UX Writing & Content Design: Write and edit interface content including navigation, labels, buttons, forms, error messages, onboarding, notifications, help content, and other in-product copy.
• User-Centered Content: Use customer needs, research insights, and journey context to create content that is clear, useful, accessible, inclusive, and appropriate for the moment.
• Content in the Design Process: Support UX designers from early concepts through implementation, contributing content that helps shape flows, hierarchy, interaction patterns, and the overall experience.
• Voice & Tone: Apply established voice, tone, terminology, and editorial standards to create consistent experiences across products.
• Content Systems & Governance: Use and help maintain reusable content patterns, guidelines, glossaries, and design-system documentation.
• Cross-Functional Collaboration: Work with UX designers, product managers, researchers, developers, legal, marketing, and other stakeholders to align content with customer and business needs.
• Testing & Iteration: Participate in usability testing, content reviews, experiments, and design reviews; use feedback and insights to improve content.
• Content Quality: Review implemented experiences for accuracy, consistency, accessibility, grammar, and adherence to approved content and design standards.