UX Content Design Analyst

Bachelor’s degree in human computer interaction, human factors, psychology, UX/UI/product design, computer science, information technology or related area or equivalent experience. Master’s degree in in human computer interaction, human factors, psychology, UX/UI/product design, computer science, information technology or related area.

Required Qualifications

• Bachelor’s degree in human computer interaction, human factors, psychology, UX/UI/product design, computer science, information technology or related area or equivalent experience
• at least four years of experience in market research, business analysis, UX design research or related area
• basic Microsoft Word and Excel skills
• intermediate Microsoft PowerPoint skills
• knowledge of usability testing software
• expertise in qualitative and quantitative research methods, including user interviews, surveys and usability testing
• proficiency in data analysis techniques with experience in analyzing web analytics, user data and user feedback
• familiarity with modern design research tools and frameworks for mapping user journeys and creating storyboards
• proven track record in user research, design research or similar role in a dynamic, multi-stakeholder environment
• experience in building consensus and influencing cross-functional teams to adopt data-driven insights
• ability to self-direct work activities and take action on tasks without direction from a supervisor
• must be at least 20 years old with a valid driver’s license willing to operate a vehicle and have driving record verified

Preferred Qualifications

• Master’s degree in in human computer interaction, human factors, psychology, UX/UI/product design, computer science, information technology or related area
• six or more years of experience in market research, business analysis, UX design research or related area
• UX research or design certifications
• intermediate Microsoft Word and Excel skills
• knowledge of Figma
• knowledge of conversational Spanish

Human Resources