| Location | river heights, UT |
Pay: $17.35/hour + performance based tier pay
Location: Hybrid (In office Tuesday, Wednesday, Thursday)
Hours: Full Time, Monday-Friday 8:00 AM - 5:00 PM Mountain Time
Overview
Join a collaborative, high-performing team dedicated to delivering top-tier service! As a Utility Setup Client Coordinator, you will serve as the primary link between clients, internal teams, and utility providers to ensure seamless processes for starting and stopping utilities.
If you are a proactive problem solver who thrives in a dynamic environment and excels at building strong client relationships, this role is for you.
Please note: Direct phone communication accounts for approximately 75% of the daily workflow.
Key Responsibilities
Research and respond to direct client inquiries and correspondence promptly.
Investigate and resolve utility starting delays, disconnects, and client requests.
Coordinate communication between clients, internal team members, utility providers, and property residents.
Place and receive calls with Utility Coordinators to streamline account setup and troubleshooting.
Document utility disconnects and stopping requests, providing clear, high-level summary reports along with action plan resolutions.
Adapt to evolving project priorities and additional duties as assigned.