Utility Maintenance Supervisor

Utility Maintenance Supervisor

Salary

$53,654.39 - $61,569.65 Annually

Location

1316 Ballentine Boulevard, Norfolk, VA

Job Type

Permanent Full-time

Job Number

013914

Department

Utilities

Division

Water Distribution

Opening Date

07/29/2026

Closing Date

8/19/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

The Department of Utilities is seeking qualified candidates for a Utility Maintenance Supervisor in our Water Distribution Division. This person is responsible for visiting work sites; maintaining records, such as inventory reports, work orders and delivery documentation; contributing to the development and preparation of annual budget; monitoring traffic safety and security conditions; checking soil compactness in streets for proper stability and density; and perform underground excavation as needed to lay water pipes or make repairs.

Essential Functions

Essential functions include but are not limited to the following:

• Supervises crews by visiting job sites, evaluating staff performance, assigning workers to planned tasks and worksites, assisting crew when needed, conducting performance evaluations and reviews, and handling customer complaints.
• Maintains records by keeping inventory reports, documenting repairs, writing work orders, and supervising and documenting deliveries.
• Contributes to the development and preparation of annual budget by assisting with cost estimates, coordinating the preparation of specifications for equipment and materials.
• Monitors safety conditions by conducting safety inspections, informing employees about safety precautions, setting up traffic controls, overseeing the facilitys security, operating backhoe, performs soils checks, and making repairs or installing underground excavations for placement of pipes for water.
• Assists and may coordinate the orientation and on-going training of workers by reviewing performance of routine and assigned duties.

Education/Experience

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

More than four years utility maintenance/repair/construction experience.

Additional Information & Requirements

Valid commercial drivers license may be required.

Additional, duty specific training and certification may be required within six months.

Work Location: 1316 Ballentine Boulevard, Norfolk, Virginia

Work Hours: Monday - Friday from 7:00 a.m. to 3:30 p.m.

This position is designated as an Essential position and you may be required to work extended, rotating, after hours, weekends, and/or holiday shifts in response to emergencies and severe weather.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employees name, department, and job title. If not, please indicate by typing "N/A."

03

Please select the highest level of education you have completed.

• High School Diploma/GED
• Some College (6 months or more)
• Vocational/Technical Degree
• Associates Degree
• Bachelors Degree or higher

04

How many years of utility maintenance/repair/construction experience do you possess?

• I do not have any experience
• Less than 4 years of experience
• 4 to 8 years of experience
• 8 to 12 years of experience
• More than 12 years of experience

05

How many years of water meter experience do you possess?

• I have less than 4 years of experience
• I have 4 to 8 years of experience
• I have 8 to 12 years of experience
• I have 12 years or more of experience

06

Have you ever worked for a water utility?

• Yes
• No

07

How many years of supervisory experience do you possess?

• I have less than 4 years of experience
• I have 4 to 8 years of experience
• I have 8 to 12 years of experience
• I have 12 years or more of experience

08

Please describe your supervisory experience and provide the number of employees you have supervised. If you do not possess any supervisory experience, please type N/A.

09

This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level, including using Microsoft Office.

• I have never used Microsoft Office.
• I have some experience with computers, including Microsoft Office.
• I have used computers, including Microsoft Office in the past and am proficient with all aspects of Microsoft Office.
• I am an expert in using computers, including Microsoft Office. This includes Word, Excel, Power Point and Access.

10

Do you have a valid CDL? (A CDL permit is not considered a CDL license. If you only have a permit, you must answer the question as No.)

• Yes
• No

11

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

12

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

13

Do you currently reside in the City of Norfolk?

• Yes
• No

14

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question

Employer City of Norfolk