Utility Maintenance Supervisor

Utility Maintenance Supervisor

Salary

$53,654.39 - $89,889.82 Annually

Location

2233 McKann Avenue, Norfolk, VA

Job Type

Permanent Full-time

Job Number

14317

Department

Public Works

Division

Storm Water Management

Opening Date

08/12/2026

Closing Date

8/23/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

CITY OF NORFOLK: Department of Public Works is currently seeking a Utility Maintenance Supervisor within the Division of Environmental Storm Water Management. This position supervises employees responsible for inspecting, cleaning, and performing vegetation maintenance for the stormwater roadside and offroad ditches throughout the City. They will respond to citizen requests and emergency flooding situations. They will ensure their crews' compliance with safety regulations, assist customers with stormwater concerns, and contribute to the development and preparation of the annual budget.

The Department of Public Works builds, maintains, and operates the physical facilities that support and enhance the lives of Norfolk's citizens, businesses, and visitors, including the City's Street Network, Traffic Management System, Storm Water System, Waste Management, and Recycling.

Hiring Salary Range: $53,654.39 - $57,475.93 (with an additional $5,000 CDL Stipend)

Essential Functions

Essential functions include but are not limited to:

• Supervise multiple crews responsible for maintaining the City's roadside and off-road ditches.
• Investigate and resolve issues by reviewing complaints, inspecting materials and equipment, scheduling and overseeing work, and documenting progress and productivity.
• Manage employees by inspecting job sites, assessing performance, assigning staff to tasks and worksites, assisting crews when necessary, reviewing timesheets, preparing reports, conducting performance evaluations, and coordinating employee orientation and ongoing training.
• Manage projects by investigating complaints, collaborating with engineers to determine appropriate solutions, documenting repairs, preparing work orders, supervising activities, tracking deliveries of materials, heavy equipment, and safety barriers, and monitoring work quality and costs.
• Manage inventory and procure supplies and materials from vendors and the City's storehouse in compliance with purchasing guidelines.
• Assist with hiring new staff.
• Ensure compliance with safety requirements by conducting safety inspections, reinforcing safety procedures, evaluating worksites for OSHA compliance, ensuring adherence to Miss Utility protocols, and monitoring proper traffic control patterns for repair crews.
• Assist customers with stormwater concerns by meeting with them, answering questions, explaining necessary repairs, and coordinating service schedules.
• Respond to emergencies by leading storm damage teams and coordinating standby crews for after-hours incidents.
• Operate, train, and oversee the operation of heavy construction equipment, including but not limited to pickup trucks, street sweepers, and dump trucks. Train employees in safe operation of hand tools such as weed eaters and mowers.
• Demonstrate computer proficiency; experience with work management database systems and Microsoft Office Suite preferred.
• Read and interpret road maps, pipe plans, and schematics.
• Understand and follow verbal and written instructions.
• Communicate clearly and concisely, both orally and in writing.
• Perform physical tasks including stooping, bending, lifting items up to 75 pounds, and climbing on and off equipment.
• Apply considerable knowledge of traffic laws and regulations relevant to heavy motorized equipment.
• Maintain normal hearing, peripheral and night vision, and depth perception necessary to safely supervise crews working on high-traffic roadways.
• Work in adverse weather conditions, including extreme heat or cold, sometimes under emergency circumstances.
• Work safely in environments involving open water.

Education/Experience

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

More than four years utility maintenance/repair/construction experience.

Additional Information & Requirements

Must possess valid Commercial Driver's License. Must provide a copy of Division of Motor Vehicle driving record (obtained within last 30 days) during the interview.

Work Hours: Monday - Friday 6:30 am to 3:00 pm; 40 hours per week every week; This position may require the candidate to work a mandatory rotating on-call schedule and respond to after-hour emergencies.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

03

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

04

Please select the highest level of education you have completed.

• Less than High School Diploma/GED
• High School Diploma/GED
• Some College (6 months or more)
• Vocational/Technical Degree
• Associates Degree
• Bachelors Degree or higher

05

This position requires four years experience in maintenance, repair, or construction. Do you have four years experience?

• Yes
• No

06

This position is a supervisory position. Please explain your experience supervising personnel, including the type of work, number of employees and length of time you supervised. If no experience, type N/A.

07

This position requires you to operate and train other operators on various pieces of equipment such as street sweepers, dump trucks, pay loaders, backhoes, vacuum trucks, etc. How many years of experience do you have operating and/or training other operators on heavy equipment?

• No Experience
• Less than 2 years
• 2-4 years
• More than 4 years

08

I understand that this position may require working on-call after hours and 24-hour shifts during emergencies or weather events.

• Yes
• No

09

I understand this position will be required to work on open water.

• Yes
• No

10

Do you have a valid Virginia commercial drivers license? [A CDL permit is not considered a CDL license. If you only have a permit, you must answer the question as No.]

• Yes
• No

11

The expected hiring salary range for this position is $ 53,654.39 - $57,475.93. Are you willing to accept a salary within this range? (For internal hires, standard promotional rules apply.)

• Yes
• No

12

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question

Employer City of Norfolk