Description: **Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CANDIDATEBEELINEID
i.e. PTN_US_9999999_SKIPJOHNSON0413
Bill Rate ***/hr
****PLEASE NOTE The rates may be negotiable based on experience, education, geographic location, and other factors..****
MSP Owner: Felix Avalos
Location: Berlin, CT
Duration: 6 months
GBaMS ReqID: 11042074
Role Descriptions: Techno Functional Manager Billing ProjectMust Have Technical Functional Skills10 years of experience as a Techno Functional Manager in Utility Customer Operations| Billing| CIS| or Utility Transformation programs.Strong understanding of the Meter-to-Cash lifecycle| including Customer Management| Metering| Usage Processing| Billing| Adjustments| Payments| Credit Collections| and Revenue Operations.Experience with Utility Customer Information Systems (CIS)| Billing Platforms| Meter Data Management (MDM)| and related integrations.Expertise in business process analysis| requirements gathering| solution design| testing| deployment| and production support.Strong understanding of utility billing processes| customer operations| rate implementation| usage validation| billing calculations| and revenue assurance.Experience integrating CIS with MDM| ERP| CRM| payment systems| reporting| and downstream operational systems.Knowledge of data mapping| system interfaces| data conversions| reconciliation| and billing validation processes.Experience supporting SIT| UAT| defect management| cutover planning| and post-production stabilization.Familiarity with Agile| Waterfall| or hybrid delivery methodologies.Roles ResponsibilitiesLead techno-functional activities across the billing project lifecycle| from requirements discovery through implementation and production support.Act as the primary liaison between business stakeholders| billing SMEs| product owners| technology teams| and implementation partners.Gather| analyze| and document business requirements and translate them into functional and technical solution specifications.Facilitate solution design sessions and ensure alignment between business processes| system capabilities| and project objectives.Review and validate functional designs| technical designs| system configurations| interfaces| and business process changes.Support implementation of Meter-to-Cash processes| including customer onboarding| metering| billing| payments| adjustments| and revenue management.Coordinate testing activities including SIT| UAT| regression testing| defect triage| and business validation.Manage dependencies across customer| billing| metering| integration| reporting| and operational workstreams.Ensure data quality| reconciliation| and successful migration of customer and billing-related information.Identify project risks| issues| and mitigation plans| and drive timely resolution of critical challenges.Support cutover planning| go-live readiness| hypercare| and operational stabilization activities.Drive process improvements| automation opportunities| and operational efficiencies across customer and billing functions.Generic Managerial SkillsStrong stakeholder management and client-facing communication skills.Experience leading cross-functional teams comprising business| technology| testing| integration| and vendor resources.Excellent facilitation| presentation| documentation| and executive report
Essential Skills: Techno Functional Manager Billing ProjectMust Have Technical Functional Skills10 years of experience as a Techno Functional Manager in Utility Customer Operations| Billing| CIS| or Utility Transformation programs.Strong understanding of the Meter-to-Cash lifecycle| including Customer Management| Metering| Usage Processing| Billing| Adjustments| Payments| Credit Collections| and Revenue Operations.Experience with Utility Customer Information Systems (CIS)| Billing Platforms| Meter Data Management (MDM)| and related integrations.Expertise in business process analysis| requirements gathering| solution design| testing| deployment| and production support.Strong understanding of utility billing processes| customer operations| rate implementation| usage validation| billing calculations| and revenue assurance.Experience integrating CIS with MDM| ERP| CRM| payment systems| reporting| and downstream operational systems.Knowledge of data mapping| system interfaces| data conversions| reco
Custom Fields:
Name: Assets
Value: None
Name: Parent
Value: IS-Utilities-America-Parent
Name: Work Location CDF
Value: ~Berlin, CT~Westford, VT~
Name: Requisition ID
Value: 11042074
Name: Child
Value: IS-Utilities-NA-1.1
Name: Business Vertical
Value: CL-ERU
Name: Type of Asset
Value: None
Name: Work Assignment Location
Value: Onsite