Utilities Assistant General Manager- Administration & Risk Services

Utilities Assistant General Manager- Administration & Risk Services

Salary

$189,941.00 - $284,911.00 Annually

Location

City of Anaheim, CA

Job Type

Full Time

Job Number

2026-00090

Department

Public Utilities

Opening Date

05/10/2026

Closing Date

6/1/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

Description

The City of Anaheim Public Utilities Department is seeking a highly experienced and strategic leader to serve as its next Assistant General Manager - Administration & Risk Services. This position plays a critical role in planning, directing, managing, and overseeing the programs, services, and operations of the Administration and Risk Services Division within the municipally owned electric and water utility.

The Administration and Risk Services Division provides oversight of key functional areas, including Enterprise Risk Management, Environmental & Safety Services, Customer Services, and Customer Information Services. This position ensures effective coordination across City departments and external partners while delivering high-level, complex administrative support to the Utilities General Manager.

The ideal candidate will be a collaborative and forward-thinking leader with demonstrated experience managing diverse utility operational areas and leading through complexity. They will possess a strong background in risk management, organizational leadership, and public sector administration, along with a proven ability to develop and implement strategic initiatives. The successful candidate will excel at building cross-functional partnerships, ensuring compliance with federal and state regulations, fostering a culture of safety and accountability, and delivering high-quality services to both internal and external stakeholders. Strong communication skills, sound judgment, and a commitment to continuous improvement are essential.

Essential Functions

The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices. For the full description of the this classification, click here.

• Plan direct, manage, supervise, coordinate, and/or oversee the activities and operations of energy risk management, legislative and regulatory affairs, safety and environmental services, emergency preparedness, customer service, and customer information systems.
• Develop, implement and manage wholesale energy risk management activities that set guidelines for energy traders and addresses counterparty credit risks; oversee the energy market and counterparty status; update and revise risk management policies and program to adapt to changing market conditions and applicable regulations.
• Develop the department's legislative and regulatory priorities; develop positions on legislation based on their potential impacts to the department's operations and cost exposure; collaborate with elected officials to garner support for the department's legislative platforms in coordination with the City Manager's Office.
• Implement, manage, and update internal risk management programs, including identification of risks specific to the utility industry as well as regional and local risks, development of mitigation strategies with department subject matter experts, and coordination with industry groups to support public utility priorities.
• Participate in negotiations and development of power supply agreements to ensure wholesale power supply contractual terms, counterparty creditworthiness, and energy risk management concerns are addressed.
• Oversee customer services for the department including call center, 311 services, billing, and credit and collections services. Address customer escalations, bill disputes, and resolution of issues related to bill payments. Manage customer information system management, data protection, and technology improvements.
• Direct safety and environmental services for the department, ensuring compliance with regulations; develop continuous improvements in the safety culture program that is inclusive of other divisions and collaborates with the City's safety program.
• Manage emergency preparedness for the department, and develop training exercises to prepare for catastrophic events requiring mutual aid and coordination with the City's Emergency Operations Center.
• Perform related duties as required.

Qualifications

• Experience and Education: Eight years of increasingly responsible experience in the energy risk management, power contract administration, safety, environmental compliance, legislative and regulatory activities of a public utility, including four years of administrative and supervisory responsibility, supplemented by a Bachelor's degree from an accredited college or university with major course work in business administration, economics, public administration, finance, or a related field.
• Knowledge of: Public utility energy risk management principles, including program development and management, accounting and auditing, power supply planning; principles and practices of power pooling and control area operations; energy and water-related legislation and regulations; development of customer service program and administration; federal and state energy tariffs and protocols; principles and practices of program development and administration; contract negotiation techniques and strategies; statistical, financial and economic analyses; research and data collection; principles and practices of municipal budget preparation and administration; principles of supervision, training, and performance evaluation; pertinent federal, state, and local laws, codes, and regulations.
• Ability to: Develop, oversee and manage comprehensive public utilities risk management programs, oversee a multifaceted environmental services operation for both water and electric services; and the department's legislative, regulatory affairs and safety program; oversee, direct, and coordinate the work of program managers and supervisors; select, supervise, train, and evaluate staff; participate in the development and administration of division goals, objectives, and procedures; prepare and administer large program budgets; prepare clear and concise administrative and financial reports; ensure appropriate risk management systems are in place; ensure appropriate customer billing procedures are in place and accurate records and reports are maintained; recognize and plan for changing technologies and utility systems, interpret and explain complex energy risk management, accounting, and contract principles; provide advice to policymakers; maintain familiarity with federal, regional and state issues and be able to identify possible problems and recommend strategic solutions; analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals; research, analyze, and evaluate new service delivery methods and techniques; interpret and apply federal, state, and local policies, laws, and regulations; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.
• Possession of a California valid drivers license.

Supplemental Information

IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS

Applications will be accepted until Monday, June 1, 2026 at 5:00 p.m. Applicants are encouraged to apply early. Applications will not be accepted after this deadline.

The selection process may consist of a minimum of skills examination and oral interview.

Candidates must be specific and complete in describing their qualifications for this position. Stating "See Resume" is not an acceptable substitute for a completed application. Failure to state all pertinent information may lead to elimination from competition.

The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communication by any other method.

Equal Opportunity Employer

The City of Anaheim offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

To view the current benefits summary, visit: https://www.anaheim.net/DocumentCenter/View/30970/Benefits-Summary-Full-Time

For additional information about the Citys benefits, visit: www.myanaheimbenefits.com

RETIREMENT BENEFITS - The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.

Note: Pension contribution limitations are set by CalPERS each calendar year, with compensation limit requirements for Public Employee Pension Reform Act (PEPRA) members and Classic members. Employee contributions will be deposited into a 401(a) account after reaching this limit. Employees with CalPERS membership dates prior to July 1, 1996 are not impacted by these limits.

To view the current limits and additional CalPERS information, visit:

https://www.anaheim.net/DocumentCenter/View/4783/CalPERS-Rates

01

Candidates will be evaluated based on the information provided on both the application and the responses to the following Supplemental Questions. Failure to fully detail all experience or stating experience in response to the Supplemental Questions but not listing the experience in the application, copy/pasting information, or responses referring to your resume may eliminate you from consideration. Do you understand this requirement?

• Yes
• No

02

How many years of responsible professional work experience in energy and water administration and management do you possess?

• None
• Less than 2 years
• At least 2 years, less than 4 years
• At least 4 years, less than 6 years
• At least 6 years, less than 8 years
• At least 8 years or more

03

Describe in detail your responsible professional work experience in energy and water risk management. If none, type N/A

04

Describe in detail your experience in safety and environmental compliance programs related to energy and water systems. If none, type N/A.

05

Describe in detail your experience in managing utility customer service and customer information systems. If none, type N/A.

06

Describe in detail your responsible professional work experience in legislative advocacy and regulatory compliance. If none, type N/A.

07

What is the highest level of education that you have obtained?

• None
• Graduated high school or obtained a GED
• Some College level coursework
• Associate degree
• Bachelors degree
• Graduate degree

08

If you have obtained a degree, please list your major. If none, type N/A

Required Question

Employer City of Anaheim

Address 201 S. Anaheim Blvd., Suite 501

Anaheim, California, 92805

Phone 714-765-5111

Website http://www.anaheim.net/jobs