| Location | MO |
| Industry | Automotive Sales and Repair Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1957 |
| Website | https://corporate.oreillyauto.com/onlineapplication/careerpage |
A User Experience (UX) Designer I will design the visual and user experience (UX) elements of websites and cross-platform apps, combining business and product strategy, UX design principles, and UX research and feedback.
This is an on-site position located in Springfield, MO. Remote work is not an option for this position.
Responsibilities and Duties:
Develop draft website maps, application models, and image or page templates for review by more senior colleagues in order to meet user needs, industry standards, and/or project goals.
Support channel management by analyzing best practices through competitive benchmarking, customer insights, A/B testing, feedback from cross-functional partners, and site feature/functionality enhancement.
Research and interpret data, trends, and benchmarks relevant to digital products/services design.
Contribute to the planning, designing, construction, testing, communication, and evaluation of prototype development projects.
Support the implementation of differentiating customer experience initiatives, tools, and processes, including customer experience testing.
Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.
Collate and analyze data using preset tools, methods, and formats. Involves working independently.
Contribute to the understanding of customer segments, trends, needs, and expectations by reporting and providing feedback on client interactions.
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Roles at this level are typically supervisors or junior professionals who are concerned with delivering results within established systems and with readily available support.
Skills:
Develops and implements website structure and content.
Directs user behavior by providing accessibility and desirability in the interaction with a product.
Designs and builds web pages, including layout, content production, editing, and graphic design.
Analyzes and researches customer and market conditions and facts in order to develop a full and comprehensive understanding of the customer and its market to enable maximum returns.
Produces design concepts and visualizes them, oversees design changes and improvements, integrates technical and visual solutions into a concept and assists with prototype development.
Uses systems and software to design and build user interfaces for computer applications.
Demonstrates a change mindset as well as plans, executes and monitors activities during times of change whilst keeping performance levels up.
Works with guidelines and processes in place for producing marketing content.
Uses presentation software to create digital presentations.
Education: Bachelor's Degree or Equivalent Level
Experience: Sound experience and understanding of straightforward procedures or systems (7 to 12 months)
Managerial Experience: Very limited (0 to 3 months)
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.
Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.
During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.
The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.
Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.
We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.