Job Title: (User Experience Design Designer 2)
About Kyyba:Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Job DescriptionWe’re looking for an execution-focused research partner who can help keep customer research and related team work moving. This person will complement senior team members’ qualitative research and stakeholder-management strengths by bringing reliable follow-through, strong organization, technical curiosity, and clear communication. What they’ll do - Coordinate research activities such as recruiting, scheduling, participant communications, consent, incentives, session setup, recording, transcription, file organization, and study closeout. - Review existing research and other evidence across tools and repositories, identify what’s useful or missing, and share concise findings and implications. - Support research sessions through preparation, note-taking, observation, probing, tagging, synthesis, and clear reporting. - Manage several well-scoped tasks or workstreams at once, making priorities and capacity visible. - Keep useful learning from projects in reusable guides, templates, checklists, prompts, repository entries, or process improvements. - Explore and document new tools and workflows, including AI-assisted approaches, with appropriate care for output quality and risks. What we’re looking for - Proactive, concise communication: shares progress, next steps, blockers, and questions without needing to be chased. - A collaborative, low-ego approach; dependable ownership; and a willingness to support both visible and behind-the-scenes work. - Strong organization, attention to detail, and reliable follow-through. - Comfort with desk research, reviewing evidence, and turning findings into useful summaries rather than simply sharing links. - Curiosity and confidence learning tools such as Dovetail, Figma, Miro, Excel, Teams transcripts, survey tools, and research repositories. They don’t need to know every tool on day one. - An IT, data science, or similarly technical background—or demonstrated technical aptitude—with an interest in helping the team navigate AI integrations through APIs and MCPs. The role calls for someone who can investigate options, test workflows, document what they learn, and help connect technical possibilities to the team’s needs; it does not necessarily require a dedicated software engineer. - Familiarity with quantitative data gathering and analysis, such as working with surveys or structured data, organizing results, and identifying basic patterns. They do not need to be a seasoned UX researcher or quantitative research specialist. - A solid foundation in qualitative research execution, with room to continue developing moderation skills and research judgment. What success looks like The team can rely on this person to keep scoped work moving, raise issues early, organize evidence so it can be reused, and make technical or research workflows easier to understand. They bring structure and momentum while continuing to learn—not necessarily independent ownership of research strategy from day one.
Skills Required:
UX
Skills Preferred:
USER RESEARCH
Experience Required:
UX Researcher Exp.: 2-5 years
Experience Preferred:
Quantitative testing experience Familiarity with AI integration methods like APIs and MCPs
Education Required:
Bachelor's Degree
Additional Information:
Hybrid Position 4 days a week onsite
Location: (Dearborn,MI) Disclaimer: Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665
Rewards:Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client
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