Highlights
The ideal candidate will have experience working with Salesforce, managing large datasets, and ensuring data accuracy while supporting the sales organization throughout the sales lifecycle. Perform CRM data management, including importing, exporting, updating, and maintaining customer records.
Numbers & Facts
| Location | Raleigh, NC |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Website | http://www.ampcus.com |
Description
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Sales Support Specialist
Location(s): Raleigh, NC
(Hybrid: 1–2 days per week as needed)
Job Summary:
We are seeking a detail-oriented Sales Support Specialist to support the Revenue Operations team for a 2-month contract. This role focuses heavily on CRM data management, data quality, and sales operations support. The ideal candidate will have experience working with Salesforce, managing large datasets, and ensuring data accuracy while supporting the sales organization throughout the sales lifecycle.
Key Responsibilities:
- Perform CRM data management, including importing, exporting, updating, and maintaining customer records.
- Execute mass updates and data cleanup activities within Salesforce while understanding downstream impacts.
- Review, validate, and maintain customer and sales-related information to ensure data accuracy and compliance.
- Support onboarding and compliance activities for prospective and new customers.
- Assist the Sales team with preparing, collecting, and processing required documentation.
- Review contracts and generate/process sales orders.
- Respond to customer order-related inquiries.
- Audit sales databases to ensure consistency, reliability, and data integrity.
- Collaborate with data governance teams to maintain data quality standards.
- Support Global Sales Operations initiatives and provide excellent internal customer service.
Required Qualifications:
- Strong experience working with data, including data cleansing, validation, and mass updates.
- Experience using CRM platforms; Salesforce experience is highly preferred.
- Exceptional attention to detail and organizational skills.
- Strong customer service mindset.
- Ability to identify issues and implement effective solutions.
- Experience coordinating across multiple teams and functions.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong verbal and written communication skills.
- Self-motivated with excellent problem-solving abilities.
Preferred Qualifications:
- Bachelor's degree in Business or a related field.
- 2+ years of experience in Sales Operations, Revenue Operations, Data Quality, or a related function.
- 1+ year of Salesforce CRM experience.
- Experience with CRM data enrichment tools.
- Experience working in a high-growth technology company.
- Ability to work independently while collaborating effectively with cross-functional teams.
Preferred Skills:
- Salesforce CRM
- CRM Data Management
- Data Cleansing & Mass Updates
- Data Quality & Data Governance
- Sales Operations
- Revenue Operations
- Sales Order Processing
- Contract Review
- Microsoft Excel (advanced data manipulation)
- Customer Record Management
- Documentation & Compliance
- Strong Analytical and Organizational Skills
Key Highlights:
- 2-month contract.
- Heavy focus on CRM data management and data quality.
- No travel required.
- Local candidates near Raleigh/North Hills are preferred.
- Experience with Salesforce and CRM enrichment tools is highly desirable.
Work Schedule:
- Hybrid (Preferred): Local candidates who can work from the office 1–2 days per week as needed.
- Hours: 08:00 AM – 06:00 PM EST.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
About Company
Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.
Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.
We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted" that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.
Industry: Information Technology and Services
Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI