US Operations Senior Manager

Vacancy NameUS Operations Senior Manager Vacancy NoVN804 Employment TypeFull Time Location of roleGaithersburg, MD DepartmentCommercial Key ResponsibilitiesAbout the Role

We are seeking a highly organized, proactive, and collaborative US Operations Senior Manager to support the operational execution of both our Commercial and Medical field teams. This individual will drive the planning, logistics, systems support, and crossfunctional coordination necessary to ensure seamless field execution. The role requires strong project management capability, exceptional communication skills, and the ability to navigate complex workflows across multiple stakeholders while maintaining clear and compliant boundaries between Commercial and Medical activities. This role reports directly to the VP, US Commercial with a dotted line to the Executive Director, US Medical Affairs.

Key Responsibilities:

Commercial Operations:

• Lead project management of US Commercial team logistics, including scheduling and execution of key commercial objectives.
• Oversee field team support processes such as IT, fleet, expense reporting, and other operational enablers.
• Drive planning and execution of all National Field Meetings (NFM) and Regional Meetings.
• Manage the US Commercial calendar and facilitate weekly Commercial crossfunctional meetings.
• Partner with IT and Analytics/Insights teams to evolve and deploy tools and applications supporting commercial field execution.
• Manage daily interactions with external vendors and partners critical to Commercial field operations.
• Act as the lead point of contact with all inputs and outputs of the field CRM (Veeva)

Medical Affairs Operations:

• Oversee the US Medical team's internal communication channel and calendar.
• Coordinate day-to-day interactions with vendors and partners essential to MSL field execution & functionality.
• Facilitate and manage US Medical field team and regional Medical meetings on a biweekly basis.

Shared Responsibilities Across Both Teams:

• Lead logistics planning and seamless execution of all National Field Meetings and Regional Field Meetings.
• Maintain and continuously improve CRM processes to ensure compliant, high touch interactions across Commercial and Medical organizations.
• Operate with high integrity, maintaining appropriate confidentiality and ensuring a functional firewall between Commercial and Medical activities.

Performance Management & Reporting Structure:

• This role will be jointly supported and evaluated by both Commercial and Medical leadership.
• Compensation eligibility aligns with HQbased bonus structure and company compensation guidelines.
• The US Operations Senior Manager is responsible for upholding compliance standards and maintaining separation of duties between Commercial and Medical functions.

Qualifications:

• 3-5+ years of experience in Commercial Operations, Medical Operations, Field Operations, or similar roles within the pharmaceutical/biotech industry.
• Strong project management and organizational skills with a proven ability to manage multiple complex workflows simultaneously.
• Experience coordinating cross functional teams and managing largescale meetings or field events.
• Ability to work effectively with external vendors and internal stakeholders across Commercial, Medical, IT, and Analytics functions.
• Commitment to compliance, confidentiality, and operational excellence.
• Excellent written and verbal communication skills; ability to influence without authority.

Why Join Us?

This is a high visibility, high impact role that sits at the operational center of our US Commercial and Medical organizations. You will partner closely with field leaders, headquarters teams, and senior leadership to enable strong execution, consistent communication, and a bestinclass field experience.

Annual salary range for US:

This position is eligible for standard Company benefits, including medical, dental, vision, time off and 401k, as well as participating in Immunocore''s annual incentive plans. Incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

$121,500 - $202,500 About the CompanyImmunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry's most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.

Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.

At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients' lives, advancing medicine, and supporting one another in these pursuits.

Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.